Customer Service Human Resources
Resume:
Dear Human Resources Manager;
Please accept my resume in application for the position of Customer Service Clerk. I am a
recent graduate of the Law Clerk program at Fanshawe College of Applied Arts and Technology
and I am greatly interested in this opportunity.
My law clerk training has enhanced many skills that are relevant to this position. Throughout my
studies I excelled in the vast majority of courses by maintaining an optimistic, pro-active attitude
towards the work and by managing my time and workload efficiently. It is because of these
strategies that I achieved three semesters of Dean’s Honour Roll, and an overall program GPA of
3.83. The practical skills I have, together with my determination makes me a desirable addition
to your team.
I enjoy working in a fast-paced environment, and am able to remain calm under pressure. Even
in times of stress I can prioritize numerous tasks without compromising the accuracy and quality
of my work. In addition, I am capable of completing repetitive tasks while maintaining a positive
attitude. My law clerk training has also strengthened my ability to manage multiple deadlines,
prioritize tasks accordingly, and maintain a high attention to detail at all times.
I appreciate you taking the time to consider my submission, and look forward to hearing from
you to discuss how my skillset may fulfil this position.
Sincerely,
Marley Doman
Cell
Marley Doman
2-464 Quebec Street, London, ON N5W 3Y5
Cell: 519-***-****
Email: *******@**************.**
Professional Highlights
Strong time management skills to meet multiple deadlines
Solid grounding in legal principles and procedures
Able to maintain a high quality of work under pressure
Analytical thinker with an eye for detail
Capable of working independently and as part of a team
Able work in a fast-paced environment
Self- motivated and able to complete tasks unsupervised
Keen organizational skills, able to prioritize tasks accordingly
Excellent verbal and written communication skills
Communication and Technical Skills
Proficient in Microsoft Word, Excel, Outlook
Strong interpersonal skills and experienced dealing with difficult clients
Over 5 years previous customer service experience including : answering phones and
taking orders, redirecting calls, transferring order to other franchise locations
Typing proficiency above 65 WPM
Great analytical and mathematical skills
Exceptional writing skills capable of drafting correspondence quickly and concisely
Strong verbal and written communication skills
Technologically savvy and capable of learning new programs and procedures quickly
Education
2012 – 2014 Fanshawe College of Applied Arts and Technology
Law Clerk Diploma Program, graduated April 25th 2014
Accomplished Dean’s Honour Roll, three semesters
Overall GPA of 3.83
2007 Ontario Secondary School Diploma
Contact this candidate