Registered Nurse Customer Service
Resume:
Elizabeth Sara Andros RN, LTC
Westport, Connecticut 06880
Objective:
Encompassing skills as a Registered Nurse, self-directed, motivated and
dedicated individual with the desire to excel and meet the goals of my
employer.
Experience:
Genworth Financial, Richmond, Virginia
Underwriter LTC
April 2011 to August 2012
Underwriter, experienced in thorough review of applications for Long Term
Insurance policies; request and review medical records, various blood
tests, urinalyses, and other medical tests as needed to evaluate the
proposed risk; evaluate all information as it is received; approve,
postpone, rate or decline applications based on findings; code medical and
other risk-related information to be entered into the national Medical
Information Bureau (MIB) database; consult the Medical Director as needed;
communicate and discuss underwriting requirements and decisions with
agents.
MetLife Insurance Company, Westport, Connecticut
Senior Underwriting Consultant
July 2000 to March 2011
Underwriter of Group, AARP and Individual lines of business. Experienced
in decision making of new business, appeals, reinstatements and additional
medical information post decision. Experienced in reports reconciliation
and analysis. Excellence achieved in providing internal and external
customer service; Agent and AARP pre-screening.
September 2009 accepted a new position within the MetLife Insurance
organization as a Nurse Care Coordinator in the Benefit/Claims Department.
Manage a caseload of approximately 250 insured's-Primary role authorization
of benefit eligibility, ongoing case management and updating plan of care
tasks.
Willows Pediatrics, Westport, Connecticut
Registered Nurse
July 1999 - July 2000
Charge Nurse, 6 Doctor Pediatric Practice
Norwalk Hospital, Norwalk, Connecticut
Registered Nurse
September 1989 - June 1999
Charge Nurse, Medical/Surgical Unit - 5 years
Charge Nurse, Rehabilitation Unit - 3 years
Nursing Assistant on all units - 2 years while attending nursing school
Education:
Norwalk Community College, Norwalk, Connecticut
1989-1991
Associates Degree in Nursing/RN
GPA 3.77
Skills:
Computer: Word, Excel, Lotus Notes, Microsoft outlook and various software
applications
Medical, Rehabilitation and Pharmacology
Excellent oral and written communication
Effective problem solving
Related Educational Experience:
Ethics and Awareness
Fraud
Diversity Training
Money Laundering
Geriatric Seminar
Chronic Pain Management Seminar
Excel Training
Keyboarding
Respect in the Workplace Seminar
References Furnished Upon Request:
Contact this candidate