Customer Service High School
Resume:
Leon K. Burns
Woodbridge VA *2192
**********@*****.***
Job Objective
My current focus is to obtain a full time position within a company where I could provide customer,
logistical, and manual labor support and in turn receive a good paying salary and benefits and also
possible job growth potential.
Job Skills
Forklift Operation
Customer Service
Light, Medium, and Heavy Labor Operation
Work History
Sales and Leasing Consultant
December 2013 to April 2014
Springfield Toyota, 703-***-****, 6570 Amherst Avenue, Springfield VA 22150
This position required me to maintain knowledge of dealership vehicle inventory as well as
staying abreast of all vehicle types, specifications, features and benefits.
I had to speak with any/all persons, (while working or not) to facilitate networking possibilities to
develop a customer base.
I built relationships by setting up routine test drives, and engaged potential customers by asking
them questions to determine how to achieve the sale.
I disclosed to all customers the benefits of owning a new car, and helped them through the
entire car-buying process.
After purchase I would go over everything that comes with the vehicle and answer any final
questions they may have and provide them my business card for any follow-up inquiries.
Even in the event a person decided not buy a vehicle from me I still provided them my contact
information and I let the future customer know that if there is anything I can help them with or any
question they may have to feel free to call me.
Sales Professional
2013 to September 2013
Easterns Automotive Group, 888-***-****, 9075 Euclid Avenue, Manassas VA 20110
This position required me to maintain knowledge of dealership vehicle inventory as well as
staying abreast of all vehicle types, specifications, features and benefits.
I had to speak with any/all persons, (while working or not) to facilitate networking possibilities to
develop a customer base.
I built relationships by setting up routine test drives, and engaged potential customers by asking
them questions to determine how to achieve the sale.
I disclosed to all customers the benefits of owning a new car, and helped them through the
entire car-buying process.
After purchase I would go over everything that comes with the vehicle and answer any final
questions they may have and provide them my business card for any follow-up inquiries.
Even in the event a person decided not buy a vehicle from me I still provided them my contact
information and I let the future customer know that if there is anything I can help them with or any
question they may have to feel free to call me.
Warehouse Worker
November 2009 to March 2013
Office Movers Inc., 703-***-****, 5617 Industrial Drive, Springfield VA 22153
In this position I managed the warehouse inventory for an office moving and storage company.
My day-to-day work tasks included sanitation and maintenance of moving vehicles, equipment and
supplies to ensure a safe working environment. I operated various snow removal equipment and shovel
snow and ice from designated areas. I assisted in grounds maintenance/construction operations.
I also interacted with clients to ensure prompt delivery of orders, and that their expectations were
met. I also the performed manual labor duties of moving furniture, art objects and displays, appliances,
office equipment, computers and electronic equipment as directed. I also routed some distributed goods to
and from salvage, storage, surplus, and central receiving.
Upon delivery to customer I assembled and installed modular office furniture.
Inventory Associate
January 2008 to August 2009
Wal-Mart, 703-***-****, 17011 Jefferson Davis Hwy, Dumfries VA 22025
I was responsible for preparing the store during evening hours for the next morning's and day's
customers.
I operated pallet jacks carefully and efficiently when transporting pallets of stock/inventory from
one location to another, to ensure merchandise, employee, and customer safety.
I created new displays on end-caps and filled shelves with merchandise. I adhered to store policy
and safety guidelines and made sure to stocking merchandise in a stable manner and kept areas free of
debris such as plastic and cardboard used for merchandise packaging.
I worked well under minimum supervision and collaboratively as a team member.
Deli Food Clerk
November 2005 to April 2006
Safeway, 703-***-****, 4220 Merchant Plaza, Woodbridge VA 22192
While working in this position, I prepared/cooked food (abiding by safe food handling practices
procedures).
I also provided a high level of customer service through offering samples, and recommending
particular products to customers.
I properly weighed, bagged, and priced deli merchandise for sale to customers.
I operated scales, slicers, wrapping and cooking equipment, including coffeemaker.
I was also responsible for maintaining a clean and sanitized work area including the tables,
walls, floors, display cases, walk-in coolers/freezers, fryers and other cooking equipment.
I assisted with inventory, ordering/transmitting products and/or supply orders.
Education
High School Diploma- June 2005
Woodbridge Senior High School, VA
Special Qualification
Federal Government / Defense Department Pentagon Clearance
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