Customer Service Supply Chain

DAVID W. MALUSE

**** *. ******** ******, *** City, MI 989-***-**** (

*******@*****.***

PROFILE

Proactive, results driven supply chain/purchasing with demonstrated

strengths in analyses, problem solving and communication will deliver

outstanding customer service by implementing creative, low cost solutions

to meet and exceed customer expectations.

COMPETENCIES

. Planning and coordinating

. Scheduling

. Customer Service

. Teamwork mindset

. Purchasing/Buyer

. Accounting/receivables/payables

. Analysis, problem solving and decision making

. Inventory management and reconciliation

. Shipping and receiving

. Conflict resolution

. Negotiation skills

. Logistics

. Excellent written and verbal communication skills

Computer expertise: all Microsoft applications; SAP R2/R3; Quickbooks

PROFESSIONAL HIGHLIGHTS

Selected to the team that implemented the conversion from SAP R2 to SAP R3

(ECC).

Considered a Subject Matter Expert for international import shipments

across supply chain.

Develop several custom excel programs for accounting and purchasing at

McKay Press that are still used today.

RECENT EMPLOYMENT

The Dow Chemical Company, Midland, MI (2011 - 2014)

Scheduler, Dow Business Process Service Center, Midland, MI

Scheduled and managed all raw and packaged materials for multiple plants in

North America

Imported and managed all finish goods and raw materials imported from

Europe and China

Participated in projects and pilot programs designed to improve the process

Interfaced with internal and external clients to make sure product is

delivered when promised

Elaine's Bake Shop, Bay City, MI (2009 - 2011)

Maintenance/delivery

Responsible for all machine and building maintenance

Facilitated all outside deliveries as well as communication with clients

Developed a custom accounting spreadsheet for the business

The McKay Press, Inc. (1995 - 2009)

Accountant/Purchasing Agent

Managed month-end closing, accounts receivable/payable, collections and

credit, cost analysis and daily accounting

Inventory management and control

Purchasing for all short and long term needs, including contracts

Pricing and estimating of commercial and digital print work, including

customer driven pricing strategies, buyout or in-house work and pricing of

contract programs

Development of custom accounting and inventory programs to better manage

and control assets

ISO 9000 Certified Internal Auditor

Database upkeep and administration

Proficient in all Microsoft applications

EARLIER EMPLOYMENT

Accountant, Accounts Payable, Iwen Tool Supply, Inc,,Bridgeport, MI (1995)

Staff Accountant, Business Advisors, Inc, Standish, MI (1994 - 1995)

EDUCATION AND PROFESSIONAL DEVELOPMENT

B.B.A, Accounting, Saginaw Valley State University, Saginaw, MI

Medical Lab Technology, Michigan State University, East Lansing, MI

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