Customer Service Representative

KAREN MACATUNO ALVAREZ

ADDRESS : ** – A La Huerta Subd., Phase II, Marulas, Valenzuela City

CONTACT NUMBERS : (02) 277-3982 / +639*********

E-MAIL ADDRESS : ***********@*****.***

OBJECTIVE

To share my knowledge and be part of your wonderful family.

WORK EXPERIENCE

• CUSTOMER SERVICE REPRESENTATIVE

August 2012 – May 2014

Assisting customers with regards to their cars’ mechanical problems.

Giving job order and informing estimated costs of the service.

Receiving payment from customers.

Printing sales invoice.

• ACCOUNTING STAFF

March 2012 – August 2012

Performing monthly inventory on tires.

Reimbursement

Handling daily petty cash

Filing of invoices

AUTOPHIL MARKETING CORPORATION

GOODYEAR SERVITEK

1745 Dimasalang St., Sta. Cruz, Manila

• CUSTOMER SERVICE REPRESENTATIVE

September 2007 – March 2008

Taking calls from customers with regards in changing their TV programs, billings,

inquiries and minor technical issues.

PARLANCE SYSTEMS, INC.

PLDT Compd.

222-224 N. Garcia St. cor. Jupiter St., Bel-air, Makati City

• QUALITY ASSURANCE

November 2006 – May 2007

Double checking and encoding personal information of government employees

nationwide.

DBP – DATA CENTER, INC.

Pacific Star Bldg., Makati Ave., Makati City

• LOGISTICS STAFF

June 2004 – April 2005

Receiving, encoding and filing manuscript of Science book from client outside the

country.

SPI GLOBAL (formerly SPI TECHNOLOGIES, INC.)

SPI Bldg., Pascor Drive, Sto. Niño, Parañaque City

• CASHIER

September 2002 – February 2003

Assisting and receiving payments from customers.

SM MART, INC.

SM North Edsa, Quezon City

TRAININGS / SEMINARS ATTENDED

• “DISH Network’s New Hire Training”

November 2007

PLDT Jupiter Compd., Makati City

• “A Primer on E - Commerce”

January 2001

Graduate Studies Dept., CCPC, Caloocan City

• “Windows Networking”

October 1999

Caloocan City Polytechnic College

EDUCATIONAL ATTAINMENT

Bachelor of Science in Computer Science

1997 – 2001

UNIVERSITY OF CALOOCAN CITY (formerly CALOOCAN CITY POLYTECHNIC

COLLEGE)

Gen. San Miguel St., Sangandaan, Caloocan City

PERSONAL INFORMATION

DATE of BIRTH : August 03, 1980

PLACE of BIRTH : Caloocan City

SEX : Female

CIVIL STATUS : Single

CITIZENSHIP : Filipino

HEIGHT : 5’3

WEIGHT : 50 kgs.

RELIGION : Iglesia Ni Cristo

CHARATER REFERENCES WILL BE GLADLY GIVEN UPON REQUEST

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