Project Manager Human Resources

Hector Rivera

*** ***** ******, ***. #**, Somerville, MA 02144

617-***-**** (H) 860-***-**** (M) **********@*******.***

SUMMARY OF QUALIFICATIONS

Program Director with Project Management Professional (PMP) certification

and over 10 years of experience in healthcare program design,

implementation and management, and complemented by extensive experience in

public health, business systems administration, a Masters in Public

Administration (Personnel and Organizational Theory) and a second Masters

in Science (Healthcare Administration). I am seeking a challenging program

director role within the biopharmaceutical, healthcare information

technology or partner services industry. I excel at establishing strategic

direction-setting alliances, translating strategies into clear and robust

operational/tactical plans, and orchestrating cross-functional teams in

efficient project execution to drive initiatives to successful completion.

I am knowledgeable in Human Resources regulations and compliance standards,

as well as recruitment, training, staff motivation and compensation

protocols and guidelines. Over ten years of extensive knowledge in

conflict resolution within matrixed teams and functional lines including

successful role transition management. I am an experienced and effective

communicator, skillful in engaging audience with strengths in training and

influencing others. Bilingual: English and Spanish.

AREAS OF EXPERTISE

Program Development and Implementation

. Designed, developed, implemented, and monitored effectiveness of

national, state, and local community-based health education, social

services, public administration, healthcare technology, and substance

abuse programs.

. Performed needs assessments and devised educational / training

programs, including definition of scope, short and long term strategic

goals, and operational work plans.

. Facilitated regional workshops to train community groups on optimal

methods for executing and tracking performance of programs.

. Identified funding resources and built network of constituency groups

to ensure maximum program uptake, participation, and effectiveness for

such programs as:

- Organizational Culture Changes, Capacity Building, and

Programmatic Technical Assistance & Training Program for ethnic

and cultural minority organizations.

- Public Health Prevention and Care Programs.

- Substance Abuse Programs & Underage Drinking Prevention Programs.

- Municipal Administration Update Program.

. Offered one-on-one, site-specific assistance in key areas, including

budgeting, strategic planning, community involvement, motivation,

parity, and inclusion/representation of minority groups in

planning processes.

. Increased participation of minority groups in prevention and planning

processes.

. Reported success of program implementation and performance to key

stakeholders and grant offices (CDC, HRSA, NIH, UCSF, DMHAS, and RWJ

Foundation).

Managerial and Operational Experience

. Developed objectives and outcomes for organizational operations within

budgetary scope

. Designed and implemented quality control measures

. Monitored operations and developed/implemented action plan as needed.

. Possess 13+ years of experience supervising up to 27 direct reports,

including RNs, certified counselors, program managers, and

administrative staff members, at nonprofit and educational

organizations.

. Developed job descriptions, identified and recruited qualified

personnel, and established position-

based goals.

. Coached and mentored junior colleagues and evaluated annual

performance.

. Administered departmental policies, prepared and maintained

departmental budget, and created staff training plans.

. Interfaced with peer organizations, liaised with constituency

oversight and organizational governance boards, and evaluated and

selected outsourced training and legal services.

Human Resources

. Conducted Needs assessment of working teams.

. Developed recruitment and training plans.

. Successfully coordinated and supervised diverse work teams for over 10

years.

. Implementation and evaluation of organizational policies.

. Over ten years of experience developing and implementing individual

development and assessment plans.

. Identified needs for training and implemented coaching and a plan to

evaluate success of such training.

. Spearheaded conflict resolution processes for staff for over 7 years.

Authorship/Publication Development

. Authored articles for departmental publications, such as Medical

Alert, National HIV Testing Day News, and NAPWA Notes.

. Developed and reviewed the overall content of departmental

publications to ensure concurrence with organizational mission

statement and goals.

. Drafted reports on education activities for the Board of Directors,

funders, regulatory agencies, and constituency.

PROFESSIONAL EXPERIENCE

ACT, INC., Hartford, CT 2012 - Present

Director of Programs

The Hartford Dispensary, New London Clinic, New London, CT 2003 - 2011

Clinic Supervisor (2010 - 2011)

Senior Counselor (2008 - 2010)

Counselor II (2003 - 2008)

The Governor's Prevention Partnership, Hartford, CT 2002 - 2003

Program Coordinator - Connecticut Coalition to Stop Underage Drinking

The National Association of People With AIDS (NAPWA), Washington, DC

1999 - 2002

Director of Education (2000 -2002)

Senior Community Development Associate (1/1999 - 2000)

NATIONAL LLEG, Washington, DC 1997 - 1999

Coordinator of Technical Assistance Services (1998 - 1999)

Technical Assistance Manager (1997 - 1998)

University of Puerto Rico, San Juan, Puerto Rico 1993 - 1997

Research Assistant (1995 - 1997)

Assistant to the Director / Corporaci n de Estudios Municipales (1993 -

1995)

EDUCATION

PMP Certified, Project Management Institute, Certification # 1791194, 2015

MS in Healthcare Administration, New England College, Henniker, NH, 2014

HIMSS in Healthcare & Information Technology, University of Connecticut,

Storrs, CT, 2011

MPA in Personnel Management/Theory, University of Puerto Rico, San Juan,

Puerto Rico, 1999

BA in Labor Relations, University of Puerto Rico, San Juan, Puerto Rico,

1989

COMMUNITY INVOLVEMNT / COMMITTEES / ASSOCIATIONS

. Connecticut HIV Planning Consortium, CT (2012 -2014)

. Board of Directors, Alliance For Living, New London, CT (2007 -

2012)

. Cultural Diversity Committee Chairperson, Hartford Dispensary,

Harford, CT (2003 - 2010)

. Regional Cultural Diversity Advisory Committee, Department of Mental

Health and Addiction Services, Hartford (2005 - 2008)

. Advisory Committee, Hispanic HIV Program / American Red Cross

(National Committee), Washington, DC (1999 - 2001)

. Review Panel on HIV Testing and Counseling, Centers for Diseases

Control, Atlanta, Georgia (2001)

. National World AIDS Day Planning Committee (National Committee),

Washington, DC (1999, 2000)

. Community Input Committee: High HIV Risk Behavior Among Latino Men,

University of California, San Francisco (1998 - 2000)

. National / Regional Minority HIV / AIDS Organizations Services

Evaluation, Centers for Diseases Control, Washington, DC (1998 -

1999)

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