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Administrative Assistant

Houston, TX, 77096
February 22, 2015

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Raissa Williams

832-***-**** 5445 Braesvalley Drive, Apt 692 Houston, TX 77096


Motivated and results driven professional recognized for professionalism, commitment to excellence, and

demonstrated ability to communicate and work with senior management, associates, and customers. Have excellent

interpersonal skills, able to collaborate effectively with co-workers at all levels. Self-motivated and can work independently

or in a team.


E X C E L L E N T S T R A T E G I S T - Provide solutions that boost productivity and efficiency across the organization.

Quickly identify problem areas and implement effective solutions to meet goals.

E X C E P T I O N A L O R G A N I Z A T I O N A L S K I L L S - Consistently recognized by colleagues for exceptional talents in

needs analysis and problem resolution in fast-paced environments.

S T R O N G S E N S E O F R E S P O N S I B I L I T Y - Solid professional standards; excellent track record of dependability.

Maintain focus on achieving results while implementing business solutions to meet a diversity of needs.

A D M I N I S T R A T I O N A N D M A N A G E M E N T - Knowledgeable of business and management principles involved in

strategic planning, resource allocation, leadership technique, and coordination of people and resources.

C L E R I C A L - Knowledge of administrative and clerical procedures and systems such as word processing,

managing files and records, designing forms, and other office procedures and terminology.

C U S T O M E R S E R V I C E - Consistently demonstrate responsiveness, strong customer focus, and ability to build

good customer relationships.

C O M M U N I C A T I O N S K I L L S – Well versed in German, Russian and English languages.

C O M P U T E R S K I L L S – Knowledgeable of computer programs to include basic MS Windows, Word, Outlook,

Excel, the use of Internet and Intranet, 10 key and have typing skills of 50 wpm.


Administrative Assistant,:

The Finer Things Stafford, TX April 2013-Present

Manage office supplies, vendors, organization and upkeep.

Direct guests and rout deliveries and courier services.

Answer and manage incoming and outgoing calls while recording accurate messages.

Open and properly distribute incoming mail.

Maintain a clean reception area, including lounge and associated areas.

Screen all visitors and directed them to the correct employee or office.

Manage inventory of give-aways, promotional items and client gifts Update marketing communication platforms

such as social media.

Assist with product research, web searching using Google and other search engines.

Call on vendors to make sure purchase orders are received and shipped in a timely manner.

Email clients and vendors for updates and changes.

Collect invoices from vendors and create purchase orders, sales orders and invoices on Peachtree.

Maintain library and archives of clients and vendors.

Sales Associate:

Tandy Leather Factory Houston, TX October 2007-January 2013

Greeted customers in a timely fashion while quickly determining their needs.

Recommended merchandise to customers based on their needs and preferences.

Prepared sales slips and sales contracts.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security


Responded to customer questions and requests in a prompt and efficient manner.

Contacted other store locations to determine merchandise availability.

Engaged with customers in a sincere and friendly manner.

Completed all cleaning, stocking and organizing tasks in assigned sales area.

Prioritized helping customers over completing other routine tasks in the store.

Built relationships with customers to increase likelihood of repeat business.

Contributed to team success by exceeding team sales goals by 80%.


Business Degree:

Coursework: Business Administration, Communications and Accounting

Jacob Preh Schule Germany 2001

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