Sign in

Customer Service Supervisor

San Francisco, CA
February 22, 2015

Contact this candidate


POUND WI, *****


Dear future employer:

I have attained an Associate’s Degree in Accounting while attending College ay NWTC in

Marinette. During that time I have learned more than I could have ever anticipated. I am now

ready to put all those newly learned skills to the test, and am looking for anyone interested in a

hardworking, dedicated, accomplished graduate ready to show what I have to offer. I am

knowledgeable of all the basic Microsoft Office programs, also familiar with cost and managerial

accounting, QuickBooks, Peachtree and payroll accounting. I have great people skills and have

no problems meeting new people. I have great communication skills, both oral and written.

I enjoy working in a team environment, and am willing to take charge if the opportunity presents


I have enclosed my resume for your review. I am very interested in starting a new career with

your company, and look forward to hearing from you.


Brian Kilmer



W9589 HWY 64 / POUND, WISCONSIN 54161 E-Mail


Seeking a meaningful position that will allow me to grow and use my acquired skills and training

That will benefit both my employer and me.


I have worked in customer service positions as well as manufacturing positions. Working with

numbers and specific specifications.

I have also worked with organizing and facilitating production needs and am ready to take on

any challenge that comes up in the process.

I have worked in an inventory controlled system, where regular counts are matched against

perpetual inventory methods.

In a customer based service business, I have experience working with customers while doing

the best that I can to help them get what they want.



10/2013- present

NEW Wood Products

Duties: Facilitate and organize production needs to fulfill the needs of our

customers. Track and record employee hours and ensure my employees are working in

the most efficient manner possible. I also take applications, review them, interview

prospective candidates to fill any open positions. Oversee and monitor safety procedures

that are in place and train new employees. Maintain and do preventive maintenance to

ensure our machinery is operating properly and efficiently. I am a hands on supervisor

and work along with my crew whenever and wherever needed.

Cook and Waiter 4/2011-11/2012

Beaver Trading Post Beaver, Wisconsin

Duties; Primary duties are to take orders from customers and cook them the way that

they order them. Also to run the counter, as we also sell packaged goods.

Line Cook 2/2011-4/2011

Charlie’s Island Café Crivitz,


Duties: Primary duties are to prepare food as orders are placed, organize kitchen and work to-

gether as a team to prepare and present a product that will satisfy and keep our customers

coming back because of the good food and service.

Kitchen Supervisor’s Aid 10/2010-2/2011

Coleman School District Coleman,


Duties: Inventory product as shipments are received and put them away in storage. Worked the

breakfast line and monitored while the students keyed in their pass codes. Also worked when

needed to help prepare breakfast and lunch.

Census Numerator 3/2010-4/2010

U.S. Census Bureau Green Bay, Wisconsin

Duties: As a numerator, my job was to make contacts and document information required by

the Census Bureau.

Line Assembler 11/2003-6/2008

Carver Yachts Pulaski, Wisconsin

Duties: Interior boat builder. Customize and assemble interiors of Carver Yachts. Specialty was

installing marble and granite tile flooring in the galley’s and heads. Also did some electrical

and plumbing. Worked a little on finishing interiors and exteriors.

Assembler 10/2002-11/2003

Lloyd Flanders Menominee, Michigan

Duties: Assemble and finish wicker outdoor furniture.

2nd Shift Production Supervisor 10/2000-9/2001

Warvel Products, Inc. Gillett, Wisconsin

Duties: Schedule and organize needed production of product according to primary production

needs for the day. Oversaw 12-50 employees, depending on what departments I was super-

vising on that day. Was responsible to hold meetings on a regular basis and facilitate over them.

Monitored quality control and quality checks done on an hourly schedule.

Lead Person 10/1986-10/2000

Warvel Products, Inc Gillett, Wisconsin

Duties: Worked as a lead man in a work center involving CNC routers. Organized and scheduled

production needs of the work center. Trained new and existing employees on new techniques

and products. Also responsible to work with the engineering department when a new product

was being developed. Before becoming the leadsman in this department, I worked as a CNC

technician in this department for 4 years. Prior to that I worked in the press department

making the blanks needed to make the window parts for Anderson window corporation.

Supervisor 2/1978-6/1986

E&L Wood Products Pound, Wisconsin

Duties: Worked as hands on supervisor. Responsible for daily production needs and event-

ally oversaw production on both 1st and 2nd shifts, scheduling work and production needs.


General Education 1964-1977

Suring Public Schools Suring, Wisconsin

College 2010-Present

NWTC Marinette Marinette, Wisconsin

Studies include accounting as my major course of study. I have experience with all of the office

programs including Microsoft word, excel 1 and 2, power-point and I am taking access next sem-

ester. Also have experience using QuickBooks and Peachtree accounting programs. Had com-

munication classes, both written and oral. I will be graduating on May 18 th 2012 with an

Associates Degree in Accounting, and am looking forward to a career filled with new challenges

as well as rewards.



Supervision Experience

Communication Skills

Computer Skills

Organizational Skills

Extensive TQT Training

Quality Control experience

Industrial First Aid Training

CNC Programming Certification

Payroll Accounting

Personal and Business Taxes

Small Business Bookkeeping Certification

Cost Accounting

Associate’s Degree in Accounting


I am energetic, responsible and always willing to learn new and interesting occupations.

I have a self-confident attitude towards work, and am a self starter. I set goals for myself

and achieve them. I look forward to new challenges and encourage new responsibilities.

Contact this candidate