Customer Service Supervisor
Resume:
POUND WI, *****
Dear future employer:
I have attained an Associate’s Degree in Accounting while attending College ay NWTC in
Marinette. During that time I have learned more than I could have ever anticipated. I am now
ready to put all those newly learned skills to the test, and am looking for anyone interested in a
hardworking, dedicated, accomplished graduate ready to show what I have to offer. I am
knowledgeable of all the basic Microsoft Office programs, also familiar with cost and managerial
accounting, QuickBooks, Peachtree and payroll accounting. I have great people skills and have
no problems meeting new people. I have great communication skills, both oral and written.
I enjoy working in a team environment, and am willing to take charge if the opportunity presents
itself.
I have enclosed my resume for your review. I am very interested in starting a new career with
your company, and look forward to hearing from you.
Sincerely
Brian Kilmer
BRIAN KILMER 920
591-0204
W9589 HWY 64 / POUND, WISCONSIN 54161 E-Mail Address:**********.****@*****.***
OBJECTIVE
Seeking a meaningful position that will allow me to grow and use my acquired skills and training
That will benefit both my employer and me.
PRIOR EXPERIENCE
I have worked in customer service positions as well as manufacturing positions. Working with
numbers and specific specifications.
I have also worked with organizing and facilitating production needs and am ready to take on
any challenge that comes up in the process.
I have worked in an inventory controlled system, where regular counts are matched against
perpetual inventory methods.
In a customer based service business, I have experience working with customers while doing
the best that I can to help them get what they want.
EMPLOYMENT
PLANT MANGER/SUPERVISOR
10/2013- present
NEW Wood Products
Duties: Facilitate and organize production needs to fulfill the needs of our
customers. Track and record employee hours and ensure my employees are working in
the most efficient manner possible. I also take applications, review them, interview
prospective candidates to fill any open positions. Oversee and monitor safety procedures
that are in place and train new employees. Maintain and do preventive maintenance to
ensure our machinery is operating properly and efficiently. I am a hands on supervisor
and work along with my crew whenever and wherever needed.
Cook and Waiter 4/2011-11/2012
Beaver Trading Post Beaver, Wisconsin
Duties; Primary duties are to take orders from customers and cook them the way that
they order them. Also to run the counter, as we also sell packaged goods.
Line Cook 2/2011-4/2011
Charlie’s Island Café Crivitz,
Wisconsin
Duties: Primary duties are to prepare food as orders are placed, organize kitchen and work to-
gether as a team to prepare and present a product that will satisfy and keep our customers
coming back because of the good food and service.
Kitchen Supervisor’s Aid 10/2010-2/2011
Coleman School District Coleman,
Wisconsin
Duties: Inventory product as shipments are received and put them away in storage. Worked the
breakfast line and monitored while the students keyed in their pass codes. Also worked when
needed to help prepare breakfast and lunch.
Census Numerator 3/2010-4/2010
U.S. Census Bureau Green Bay, Wisconsin
Duties: As a numerator, my job was to make contacts and document information required by
the Census Bureau.
Line Assembler 11/2003-6/2008
Carver Yachts Pulaski, Wisconsin
Duties: Interior boat builder. Customize and assemble interiors of Carver Yachts. Specialty was
installing marble and granite tile flooring in the galley’s and heads. Also did some electrical
and plumbing. Worked a little on finishing interiors and exteriors.
Assembler 10/2002-11/2003
Lloyd Flanders Menominee, Michigan
Duties: Assemble and finish wicker outdoor furniture.
2nd Shift Production Supervisor 10/2000-9/2001
Warvel Products, Inc. Gillett, Wisconsin
Duties: Schedule and organize needed production of product according to primary production
needs for the day. Oversaw 12-50 employees, depending on what departments I was super-
vising on that day. Was responsible to hold meetings on a regular basis and facilitate over them.
Monitored quality control and quality checks done on an hourly schedule.
Lead Person 10/1986-10/2000
Warvel Products, Inc Gillett, Wisconsin
Duties: Worked as a lead man in a work center involving CNC routers. Organized and scheduled
production needs of the work center. Trained new and existing employees on new techniques
and products. Also responsible to work with the engineering department when a new product
was being developed. Before becoming the leadsman in this department, I worked as a CNC
technician in this department for 4 years. Prior to that I worked in the press department
making the blanks needed to make the window parts for Anderson window corporation.
Supervisor 2/1978-6/1986
E&L Wood Products Pound, Wisconsin
Duties: Worked as hands on supervisor. Responsible for daily production needs and event-
ally oversaw production on both 1st and 2nd shifts, scheduling work and production needs.
EDUCATION
General Education 1964-1977
Suring Public Schools Suring, Wisconsin
College 2010-Present
NWTC Marinette Marinette, Wisconsin
Studies include accounting as my major course of study. I have experience with all of the office
programs including Microsoft word, excel 1 and 2, power-point and I am taking access next sem-
ester. Also have experience using QuickBooks and Peachtree accounting programs. Had com-
munication classes, both written and oral. I will be graduating on May 18 th 2012 with an
Associates Degree in Accounting, and am looking forward to a career filled with new challenges
as well as rewards.
SKILLS
Leadership
Supervision Experience
Communication Skills
Computer Skills
Organizational Skills
Extensive TQT Training
Quality Control experience
Industrial First Aid Training
CNC Programming Certification
Payroll Accounting
Personal and Business Taxes
Small Business Bookkeeping Certification
Cost Accounting
Associate’s Degree in Accounting
MISC. INFORMATION
I am energetic, responsible and always willing to learn new and interesting occupations.
I have a self-confident attitude towards work, and am a self starter. I set goals for myself
and achieve them. I look forward to new challenges and encourage new responsibilities.
Contact this candidate