Customer Service Sales

Molly St. Cyr

*** ******** *****

Lititz, PA ****3

**********@*****.***

Broadly educated in counseling and business psychology with diverse experiential learning, offering the skills to

positively impact an organization.

Education

Department of Educational Psychology, Counseling, & Special Education State College, PA

The Pennsylvania State University

Candidate for Masters of Education in Clinical Mental Health Counseling, May 2015

Member: Chi Sigma Iota National Honor’s Society & Social Committee

Additional Responsibilities: Recruitment and Mentorship of new students

Department of Psychology State College, PA

The Pennsylvania State University

B.S. in Psychology, Double minor in Business and Labor Employment Relations, May 2013

Member: Pi Beta Phi Fraternity for Women

Employment

The Penn State Psychological Clinic State College, PA

Intern, August 2014 – Present

• Provide individual psychotherapy to clients, facilitate group therapy for women with intellectual

disabilities and middle school boys with social concerns, complete diagnostic assessments using the

Anxiety Disorders Interview Schedule (ADIS) and International Personality Disorder Examination

(IPDE), and plan treatment based on holistic conceptualizations of clients, which reflect both

diagnostic and environmental considerations.

Lancaster General Health Lancaster, PA

Intern, Summer 2013 and 2014

• Successfully worked on the Mental Health Unit functioning as a member of the Treatment Team.

Facilitated psycho-educational group therapy, assessed new patients in a Bio-Psycho-Social format,

and performed safety planning and crisis management, all resulting in being hired back for a second

summer with increased responsibilities.

The Cedar Clinic State College, PA

Practicum Counselor, January – May 2014

• Provided individual counseling services to a caseload of 5 undergraduate students. Counseled clients

whose presenting problems included career decisions, compulsive behaviors, trauma and abuse,

anxiety, and depression.

Phoenix Contact USA Middletown, PA

Marketing Intern, Summer 2012

• Contributed to company sales and customer solutions through market research, competitive analysis

and promotional products. As a team, trained a group of 20+ customers on new product information

and assembled prototypes for customer demonstrations.

The Caron Foundation Wernersville, PA

Counselor Assistant, Summer 2012

• Promoted principles of recovery by leading group meetings and lectures, escorting adolescent

patients to school and activities, documenting patient behaviors, treatment planning, managing

conflict, and modeling effective communication and behaviors.

The Child Study Center State College, PA

Research Assistant, January – December 2011

• Contributed to behavioral research at Penn State by coding pro-social behaviors in children and

entering statistical data. Administered family visits for observation and data gathering with the

research team.

Park City Mall Lancaster, PA

Justice Brand Representative, May 2010 – August 2012

• Sold clothing to pre-teen girls, emphasizing a positive self-image. Awarded the “Key to Her Heart”

award for outstanding customer service and sales.

American Eagle Sales Associate, May 2010 – August 2012

• Implemented company-wide promotions and organized the store in a visually appealing way to

achieve sales goals. Achieved my individual sales goals, which lead to increased responsibilities.

Volunteer

Jana Marie Foundation, 2012 - Present State College, PA

• Assist with drug awareness, art therapy, and self-esteem programs for teenage girls.

Autism Speaks, 2010 – 2013 State College, PA

• Organized and supervised yearly 5k run/walk for Autism as a member of Pi Beta Phi.

First Book, 2010 – 2013 State College, PA

• As part of a team, organized and hosted several fundraising events promoting the “Read, Lead,

Achieve” initiative.

THON, 2009 – 2013 State College, PA

• Advocated and fundraised for the yearlong effort to fight pediatric cancer.

Brethren Village Nursing Home, 2005 – 2013 Lancaster, PA

• Hosted activities such as cooking, nature walks, ice cream socials, and crafts to enhance the

residents’ quality of life.

Skills & Interests

Individual and Group Psychotherapy

Child and Adult Psychology

Diagnostic Assessments

Career Development

Human Resources

Sales and Marketing

PowerPoint, Microsoft Word and Excel

Research Design and Statistics

Certifications

National Certified Counselor (NCC), Expected April 2015

Career Development Facilitator (CDF), Expected May 2015

Contact this candidate