Sarah A. harris
** *. ****** *******, ** ****** 989-***-***** **************@*****.***
Objective: To obtain a position in which I can grow and further my career.
Professional Secretarial/ Administrative Assistant Experience:
• Stuart Wilson CPA PC: Human Resources Manager
o August 2014-November 2014 : Supervisor- Tricia Cafferty 989-***-****
o Position description/duties included:
Managing intake of new employees for over 20 counties.
Assessing employment eligibility based on state and company regulations
Working with DHS (Department of Human Services) offices across the state
Advanced administrative tasks and data entry
Tracking trainings and qualifications for each employee. Keeping an up to date matrixes on all
counties employees trainings and paperwork
Running regular background checks using I-Chat, inputting new employees into Mi-Newhire
and E-Verify for purposes of child support, insurance and eligibility tracking
Inputting wage changes, terminations, training changes, new regulations issued by the state and
DHS
Contacting consumers and participants on a daily basis regarding a multitude of issues
Processing and managing direct deposits using 2 online banking systems
Issuing back pay, back ground check, and return checks
Working directly with various departments including payroll, billing, and reception
• Midland Center for the Arts: Guest Services Assistant
o February 2010-present : Director- David Kepler 989-***-**** x 1237
o Position description/duties included:
Performing advanced administrative/office tasks on a daily basis
Answering and operating a multiline phone system
Keep a customer first mindset with a focus on customer relations
Acting as an information center for both customers and staff (keeping an up to date knowledge
on all events and happenings within the building an area)
Working directly with various member groups to manage activities, loss controls, and sales
profits
Resolving guest related issues in accordance with company goals
Processing donations, payments, fees, registrations, etc..
Keeping a positive upbeat attitude to help encourage fellow employees to increase customer
satisfaction and exceed quality service standards
Provide various trainings to new and existing staff
• Season’s Adult Day Services: Program Aide/Medication Technician
o May 2010-January 2012 : Manager- Erin Wallace 989-***-****
o Position description/duties included:
Program Aide: providing assistance to participants, facilitate activities, providing support for
families, greeting guests with a pleasant and welcoming attitude, keeping up to date charting on
activities and participant daily agendas, and maintaining a warm and inviting attitude
throughout the day.
Medication Technician: Keeping up to date medication records for day to day and monthly use,
working hand in hand with nurse for medication changes or reactions to medications,
responsible for medication cart and supplies, and able to fill in family members on current
medications taken by loved ones.
Education
• Miller Motte Technical College
o Location: Clarksville, TN
o Major: General Studies with emphasis on Health Education
• Delta College
o Location: University Center, MI
o Major: Secondary Education w/ Minor in Political Science
• Windover High School
o Location: Midland, MI
o Diploma: General Education
Core Skills
• The Ultimate Multi-Tasker
• Proficient in Microsoft Word,Excel, PowerPoint, Outlook
• Impeccable inter-personal skills
• A strong work ethic
• The ability to adapt to change in a fast paced work environment
• Taking initiative to be a leader but still work as a team player
Community involvement
• MCFTA Center Stage Volunteer: Theatre productions( acting, singing, set, makeup, and costumes)
• Water color/ Acrylic Painting Instructor: GMS Education (Greater Michigan Society for the Arts)
• The ARC of Midland: Volunteer
• United Way of Midland: Volunteer
• National Alzheimer’s Association: Volunteer
• Wounded Soldiers Hospital Tennessee : Volunteer
References
• Marjorie A Knapik
Executive Assistant to the President, Michigan Campus and the Academic Dean
Northwood University
******@*********.***
• Katy Gaertner
House and Volunteer Services Manager
Midland Center for the Arts
989-***-**** ext 1245
• Chantel Barger
Ticket Office Manager
Central Michigan University