Operations Supervisor

Kudzai Chiridza

***** ********** ****** **, *******, Texas 77377 Phone: 832-***-**** E-Mail: *********@*****.***

Objective

Seeking a challenging position in a well reputed organization that permits me to use my prior knowledge, skills and abilities.

Key Competencies

Strong knowledge of factory floor, material or warehouse management systems and Microsoft Office suite.

Strong communication skills (written, verbal, presentation)

Good qualitative and quantitative analytics and data modelling skills

Good project and people management skills

Familiarity with Lean Sigma or Quality Improvement methodologies

Lean Yellow Belt Certified

Work Experience

Hewlett-Packard - Manufacturing Operations Supervisor Oct 2013 – Present

Responsible for manufacturing and remanufacturing activities for multiple product lines, ensuring that performance (inventory, cost, etc.) meets regional business requirements.

Manages a team of non-exempt individual contributors; leads and coordinates daily activities.

Responsible for hiring, setting and monitoring of annual performance plans, coaching, and career development; ensures that the proper tools are in place to support the team and the processes

Ensures the delivery of products and services that meet the performance metrics defined by next level management

Prepares monthly performance reports and focuses on process quality and efficiency

Supports business or function wide process needs and solutions that may impact multiple business units and/or countries

Hertz Corporation - Manager Trainee Aug 2012 – Sep 2013

Support achievement of location sales and margin goals by working closely with Location Manager on assigned tasks

Ensure a positive customer experience by effective management of rental process to include qualifying the renter and completing contracts

Provide support for the branch's business plan by assisting the location manager with billing issues and processing payments

Complete the daily report of business and ensure all cash deposits are made and documented

Professional Tennis Instructor (Various Locations) Feb 2010 – Aug 2012

Design and maintain the company website by keeping people informed of events, promoting new activities, and creating new ways to attract members

Coach and enhance skills of juniors and adult players through private lessons and detailed instruction

Co-Direct and plan junior and adult instructional tennis groups for more than fifty participants

Travel with tournament playing juniors and ensuring prompt arrival to scheduled matches

Education

Prairie View A&M University Jan 2004 – Dec 2007

Bachelors of Business Administration in Management Information Systems

Cumulative GPA: 3.07 / Major GPA: 3.50

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