RESUME

Gloria StLouis

**** ** *** ******, #***

Miami, FL 33136

Cell Number: 305-***-****

Email address: acoewd@r.postjobfree.com

Professional Experience

Hospital Billing Clerk and Resident Trust Specialist, Jackson Memorial Long-Term Care

Center, (Promotional opportunity), 2500 NW 22nd Avenue, Miami, FL 33142

June, 1987 – January, 2014

Duties as Hospital Billing Clerk and Resident Trust Specialist: Initially billed Resident’s

responsibilities (room & board), manage facility Petty Cash according to applicable policies and

procedures. Assist in month and close procedures as to abide by due dates as scheduled. Monthly

reconciliation of Resident Trust accounts to bank statements. Prepare deposits, cash and checks

required. Monitor claims processing and payment while accurately recording payments and

adjustments within the billing system. Process forms for Residents pertaining to matters

regarding their Social Security checks and other incomes. In addition to distributing petty cash

to various departments within the facility for the repairs in maintenance of the facility,

transportation for the Residents and for the Recreation Department for various events for the

Resident’s and facility.

Switchboard Operator, Human Resources Health Center, 2500 NW 22nd Avenue, Miami, FL

33142

June, 1980 – June, 1987

Duties: Answer all incoming local and long distance calls and makes proper connection to person

requested; places local and long distance outgoing calls; places interoffice calls. Receptionist

work, directing people to proper office and giving routine information. Takes phones messages

for staff that are unavailable. Pages staff, patients, as required. Follows organization-wide and

unit specific safety, security and infection control standards. Participate in quality improvement

to ensure continuous improvement of services provided. Respect the rights privacy and property

of others at all times including the confidentiality of information, according to Administrative

Policy 107, the Privacy Act of 1974 and applicable laws and regulations. Relates and interacts

well with others relative to their age-specific, physical and psychosocial needs. Attend

appropriate orientation and training courses to maintain competency in job skills and knowledge.

Participate in required educational programs, including HIS, Safety, Infection Control, AIDS

Awareness, age-related special needs and behaviors, etc. Perform related filing and clerical work

when needed.

Data Entry, Royal Caribbean Cruise Line, 1080 Caribbean Way, Miami, FL 33132

September, 1997 – January, 2014

Duties: Typing passenger’s comments as they viewed after their travels. Coding comments and

distributing them to the right departments from the Comment Cards. Distribute mail to various

departments. Entering data from various ships after their commute to different ports and/or

countries and then boxing them to be stored off-site. Take routine trips on the weekend to the

ships and entering Custom Forms into the system.

SKILLS

Proficient user of MS Office (Word, Outlook,), Siebel and S-400 system. Type 35-40 WPM, and

10-Key Calculator

Professional References

1. Veronica Crawford

2. Marlene Arizola

3. Rachel Lester

Contact this candidate