Customer Service Sales Associate

Janet Lomas

Odessa, TX

********@*****.*** - 915-***-****

Work Experience

cashier/server/food prep

panda express - Gilbert, AZ

June 2013 to March 2014

Responsibilities

-Serve food to customers

-charge customers

-keep store clean

-cut veggies and label with dates

-deal with rude customers and make they happy

Accomplishments

One accomplishment i had at panda express was learning all the food code names in less than a week, also how to deal with rude costumers when no one could keep them happy.

Skills Used

I was able to keep up with the workers speed.

Customer Service

-iQor - Tempe, AZ

June 2013 to March 2014

Responsibilities

-Answering calls

-fixing internet connection of service problem

-trouble shooting phones

-pay phone bill through phone

-one call one resolution for customers

-keep metropcs customers happy

-tranfer calls

-notate every conversation while being on the phone

Accomplishments

One impact i had at iQor was Learning every step to fixing phones and trouble shooting in so little time.

Skills Used

One skill i demonstrated was to keel my pase up and keep customers happy with their service metropcs.

-Lead Sales Associate

Dollar General - Tornillo, TX

July 2011 to June 2013

Responsibilities

-Keep records of all money coming in and out of the store

-cashier

-stock shelfs

-keep store clean

-material handler

-train new workers

-close store/open store

-deposit money at bank

-send reports to phillip corporate manager

-greet costumers

-fill charts of increasesone and decreases in store

Accomplishments

One impact I had at Dollar General was showing my boss Amy Chacon i was capable of doing any task she would give me and getting raised from a sales associate to a lead sales associate in about three months.

Skills Used

Being able to finish my task on time and being a lead sales associate in very little time.

Education

Tornillo High School - Tornillo, TX

2009 to 2012

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