William J. Schuster
WORK HISTORY
Conversion Interface Development and Test Analyst, Novant Health
February 2013 - September 2013 (Contract); Fort Mill, SC
. Analysis, development, and testing of Conversion interfaces to Epic EHR
for Dictaphone documents, Tsystem documents, DMS results, Xcelera
results, and Muse results and URLs.
Tools used: Epic Enterprise Suite, HL7 transmission protocol
Interface Development and Test Analyst, St. Vincent Health
March 2011 - January 2013 (Contract); Indianapolis, IN
. Analysis, development, and testing of new ConnectR interfaces to and from
Allscripts EHR for ADT, registration/scheduling, lab orders/results,
radiology orders/results, vaccinations, charges, and documents.
. Enhancement and testing for ConnectR interfaces to and from Allscripts
EHR.
Tools used: IDX ConnectR, Allscripts EHR, HL7 transmission protocol
Interface Development and Test Analyst, Legacy Health System (LHS)
June 2009 - November 2010 (Contract); Portland, OR
. Analysis, Epic Bridges configuration, testing and HL7 interface
specification development for 66 standard interface feeds including lab
orders/results, radiology orders/results (for 12 ancillary systems and
Epic Radiant outbound), diet orders, ADT (with 2 full outbound feeds and
2 limited inbound feeds), transcriptions, vaccinations, charges, ADS, and
providers.
. Post-go-live training for interfaces.
. Coordinated Epic, LHS interface development, and LHS business analyst
teams for interface programming, testing and implementation.
. Assistance with HL7 conversion documentation and testing.
. Assistance with Cloverleaf translation development.
Tools used: Epic Enterprise Suite, HL7 transmission protocol, Cloverleaf,
Pyxis, Cerner Millennium, GE IDX LastWord, GE Muse
Interface and Data Conversion Analyst, Palo Alto Medical Foundation
October 2006 - April 2009 (Contract); Sunnyvale, CA
. Analysis and HL7 interface specification development for 3 non-standard
Epic Sutter Healthcare real-time interfaces (Pathology Results,
Transcription, and Scans/Document Links) and 30 HL7 EMR record data
conversions (both one-time and ongoing conversion interfaces - including
Allergy, Diagnosis, Lab/Other Results, Pharmacy, Transcription,
Immunization, Vital Signs, Scans/Document Links, and custom feeds) for
the Camino Medical Group Epic conversion project.
. Successful implementation with a conversion error rate of 0.5% out of
28.5 million HL7 transactions. 90% of which were duplicates, warnings,
designed/expected or otherwise quickly resolved and we completed prior to
go-live for a significant final error rate of 0.05%.
. Responsible for all clinical data interface test planning and lead for
test executions.
. Post-go-live support and training for interfaces.
. Coordinated Epic, Sutter, affiliate, vendor and ancillary business and
development teams for programming, testing, implementation and
standardization.
Tools used: Epic Enterprise Suite, HL7 transmission protocol, Interface
Explorer, ICChart
System Analyst, Cleveland Clinic Florida
June 2006 - June 2007 (Contract); Weston, FL
. Resolution of Bridges interface errors for lab and radiology order
results, hospital registration (ADT) and ambulatory
scheduling/registration (Cadence).
. Updated and/or assisted with updates of provider (SER), lab results
(LRR), lab result tree, lab order (EAP), patient record (EPT), pharmacy
(PHR), letter template and preference list records in EpicCare.
Tools used: Epic Enterprise Suite, HL7 transmission protocol, Signature
Lead Pharmacy and Interface Test Engineer/Analyst, Kaiser Permanente
National and Northwest
January 2005 - February 2006 (Contract); Oakland, CA and Portland, OR
. Responsible for development and execution of all Northwest territory
outpatient and inpatient test cases involving pharmacy ancillary
interfaces (Bridges) and workflow, including medication orders,
formulary, inventory and dispensing (EpicRx),
admissions/discharges/demographics (ADT/ED/L&D), scheduling (Cadence),
health information management (HIM) and billing (Resolute/HB).
. Developed and executed regression sets for each project.
. Assisted with training and mentoring of other testers on system and
workflow test teams.
. Coordinated test data and software requirements for interface and
workflow testing.
. Additional supervision, development and analysis of inpatient ADT,
transcription and Lab testing.
Regression and Lead Ancillary Interface Test Engineer, Kaiser Permanente
Colorado
November 2004 - January 2005 (Contract); Aurora, CO
. Develop, refine and execute new and regression testing for pharmacy, EKG,
scanning and transcription interfaces, as well as assist with production
support.
. Develop and implement production support workflow for Epic pharmacy
issues focusing mainly on newly developed refill authorization request
functionality.
. Continue with all responsibilities listed under Lead Data Migration Test
Engineer/Analyst as necessary, plus assist with the Kaiser/Exempla OpTime
module.
Lead Data Migration Test Engineer/Analyst, Kaiser Permanente Colorado
July 2004 - November 2004 (Contract); Aurora, CO
. Lead data migration tester for conversion from IBM CIS to Epic Chronicles
database in both Hyperspace and UNIX text environments.
. Reduced total test time for each data set per cycle to 1/40th or less
than initial estimates by adding full data load automated comparisons and
targeted test samples to a reduced set of random sample manual testing.
. Responsible for validating data testing requirements for 8 data
conversion sets with business personnel, as well as advising on the most
useful test methodologies for data testing under a strict deadline.
. Managed teams of 3-15 testers during manual data validation.
. Develop test procedures for both manual and automated data testing in all
import data conversion sets (both delimited and HL7 interface imports),
write necessary data comparisons (in TextPad, Access and Excel), and
develop extract KB-SQL from Chronicles.
. Assist with integrated workflow and system testing, and updating test
cases as necessary in Kaiser Epic environment (Cadence, Prelude, EpicCare
Ambulatory).
Tools used: Epic Enterprise Suite, Pyxis, IBM CIS, KB-SQL 4.2, HL7
transmission protocol, Mercury TestDirector, Microsoft Access, Kaiser
software
Global Systems Test Developer, Lipper Analytical Services
July 2003 - December 2003 (Contract); Denver, CO
. Successfully led manual and automated testing for one data feed project
and one database application upgrade project.
. Resolved project requirement and data issues with developers, project
managers, product managers, business analysts and users, requiring a high
degree of familiarity with mutual fund reporting, analysis, and
performance data.
. Test case preparation consisted of 50-60% developing Transact-SQL
scripts, plus at least 5% VBA (Excel) development.
. Improved the accuracy and speed of existing test processes at least 15-
20% by developing test cases fully implemented within Sybase.
. Assistant tester for several other application, calculation engine and
data feed projects involving both manual and automation testing.
Tools used: Sybase 11 Transact-SQL, VBA (Excel), SQL Programmer 9, TextPad
4.5, Rational Test Suite 2002 (Clear Quest, Requisite Pro, Robot, Test
Manager), Rational Rose 2002, Microsoft Access, Lipper software
Sales and Support Data Conversion Specialist, Advanced Digital Information
Corp (ADIC)
June 2002 - May 2003 (Contract); Englewood, CO
. Data entry, conversion and quality assurance of contracts, accounts,
customer records and service requests for tape backup hardware/software
vendor.
. Oracle Applications functional testing (11i Beta testing site), process
improvement, training, advising management on technical Oracle
Applications concerns, and Oracle and Windows error resolution.
. Coordinated with Finance, Logistics and ADIC Product Tech Support.
Tools used: Oracle Applications 11i (Customer Relationship Management,
Financial Management, and Supply Chain Management), Remedy Action Request
System 4
Senior SGML Editor (EPS II), Information Handling Services (IHS)/CCH Inc
December 1999 - April 2001 (Contract - direct hire in May 2000); Englewood,
CO
. SGML tagging, conversion, scanning and editing of US government aviation
and financial regulations and related documents, with some Adobe
interactive form creation and data entry.
. Average production rate was 161% of the 18.5 pages/hour expected for a
Lead Editor (EPS III), which was largely a result of programming new
macros and improving the efficiency of existing macros to increase
editorial quality and production rate.
Tools used: SGML, MultiEdit 8, CMACW, Adobe Acrobat, IHS software
Software Tester, Intessera Technologies Group
March 1999 - May 1999 (Contract); Englewood, CO
. Functionality and load testing for a database interface application.
Tools used: Intessera software
SGML Editor (EPS I), Information Handling Services (IHS)
April 1998 - August 1998 (Temporary Contract); Englewood, CO
. SGML tagging, conversion, scanning and editing of US government worldwide
trade regulations and related documents.
Tools used: SGML, MultiEdit 7, Adobe Acrobat, IHS software
Quality Assurance Technician, Outsource Technologies Inc
October 1997 - January 1998; Aurora, CO
. Quality assurance and control for computer asset returns and custom-built
PCs, including creating asset return work instructions and 100% accurate
quality control for asset returns.
Tools used: Outsource software
CERTIFICATIONS
Epic 2014 Interface Administrator (Bridges)
May 2009
Epic 2014 Identity Administrator
March 2010
Epic 2014 Chronicles Install Utilities
April 2010
Epic 2014 Hyperspace Configuration
April 2010
Epic 2014 Chronicles Non-Programmer
April 2010
EDUCATION
Certificate of Advanced Study in Database Administration
November 2004
University College, University of Denver, Denver, CO (3.9/4.0 GPA)
Master of Computer Information Systems
June 2001
University College, University of Denver, Denver, CO (3.9/4.0 GPA)
Certificate of Advanced Study in Computer Programming
November 1999
University College, University of Denver, Denver, CO (3.9/4.0 GPA)
BA in Liberal Studies, Focus in Chemistry, Emphasis in Biology
July 1997
Northern Arizona University, Flagstaff, AZ