Customer Service Security

Demetrius Hollins

Wharton, TX

************@*****.*** - 832-***-****

WORK EXPERIENCE

Warehouse Associate

Aarons Distribution Center - Sugar Land, TX - June 2014 to Present

Unload truck (receiving)

Warehouse duties include tag and scan merchandise

Forklift certified

Clamp truck certified

Order Picker certified

Musician

St. Stephens Missionary Baptist Church - Wharton, TX - August 2005 to Present

Responsibilities

To provide music for weekly and Sunday morning services.

Lead Sales Associate

Dollar General - Wharton, TX - February 2013 to November 2013

Responsibilities

Stocking shelves, racks, cases, bins and tables with new or transferred merchandise.

Clean display cases, shelves and aisles.

Received store merchandize from truck

Secured daily bank deposits

Performed cash handling and cashier duties

Acknowledged and greet customers

Customer service

Accomplishments

I was able to obtain experience in a managerial type position.

Skills Used

Communication

Typing

Cash register

Musician

New Hope Community Church - Wharton, TX - August 2006 to September 2013

Responsibilities

To provide and assist Chief Music Director in weekly and Sunday morning services.

Customer Service Representative

Family Dollar - Houston, TX - August 2011 to September 2011

Responsibilities

Customer service

Stocked shelves, racks, cases, bins and tables with new or transferred merchandise.

Light cleaning duties, cleaned display cases, shelves and aisles.

Restocked and recovered shelves

Ensured that the store was neat, clean and well organized throughout each business day.

Security Officer

Silver Star/Champion Security - Houston, TX - March 2007 to October 2009

Responsibilities

Provided security for various clients

Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure the security

of doors, windows and gates.

Answered alarms and investigate disturbances.

Monitor and authorize entrance and departure of employees, visitors and other persons to guard against theft

and maintain security of premises.

Write reports of daily activities and irregularities, such as equipment, property damage, theft and presence of

unauthorized or unusual occurrences.

Security Officer

Buckeye Protective Services Inc. - Canton, OH - May 2003 to February 2004

Responsibilities

Provide security for various clients including major grocery chain (Fisher Foods)

Deter crime and detect crimes in action

Patrolled assigned areas on foot, checking for fires, vandalism, suspicious activity or persons

Answer telephone calls to take messages, answer questions and provide information during nonbusiness

hours or when switchboards are closed.

Skills Used

Demonstrated customer service and communication skills

Security Officer

Ohio Security Systems - Canton, OH - February 2001 to September 2002

Responsibilities

Provide security for various clients (Detroit Diesel)

Monitored and authorized entrance and departure of employees, visitors.

Patrolled assigned areas on foot and golf cart, check fire alarms and extinguishers

Made daily reports of activities

Answered telephone calls, took messages, provide information during normal and nonbusiness hours.

EDUCATION

Diploma

Marque Learning Center - Houston, TX

2013 to 2014

CERTIFICATIONS

Commissioned Certification

March 2014 to March 2016

Level 2 and 3 Commission Certification- American Security Officers Academy, Houston, Texas

Forklift Operator

October 2014 to October 2016

Forklift Operations

ADDITIONAL INFORMATION

I also possess other warehouse experience such as material handling, product assembling, shipping and

receiving.

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