NEVILLE C THOMAS
[pic]
E\*, Shanthi Sadan Residency, Madurai Melakkal Road, Kochadai,
Madurai 625 016. Tamilnadu State, India
Mobile: 974-***-****/984-***-****
Email: *****************@*****.***
CAREER OBJECTIVE & AIM:
Seeking a position of steward/bar tender in the hotel industry which will
require me to utilize my hospitality and customer service skills to ensure
the hotel's success.
EDUCATION:
* Bachelors degree in Hotel Management & Catering Service, Annai Fatima
College Of Arts & Science, Thirumangalam, Madurai
* Certificate Course in Food Production, Annai Fatima College Of Arts &
Science, Thirumangalam, Madurai
* HSC, (Plus 2 Science group) V K K Play Group, Madurai.
* Matriculation, Akshara Matriculation Higher Secondary School, Madurai
.
PROFESSIONAL EXPERIENCE:
. SERVICE (STEWARD) - HYATT REGENCY, CHENNAI (7 MONTHS)
. SERVICE (STEWARD) - THE PARK, CHENNAI, ( 3 MONTHS )
. GUEST SERVICE ASSOCIATE (BAR TENDER) - THE LALITH ASHOK, BANGALORE
(CURRENT EMPLOYMENT- FROM OCTOBER 2013 TILL DATE)
KEY RESPONSIBILITIES:
. Excellent customer service skills
. Awareness of health and safety and personal hygiene the workplace
. Ability to work calmly and effectively under pressure
. Good competency for memorizing orders
. Excellent communication and interpersonal skills
. Good numerical skills for handling customers' bills
. Ability to work proactively within a team and on own initiative
. Ability to handle difficult customers in a calm and tactful manner
PERSONAL INFORMATION:
* Date of Birth : February 28,1990
* Religion : Roman Catholic
* Nationality : Indian
* Marital Status : Single
* Languages known : English,Tamil, Malayalam
* Driving License : Possess both two & four wheeler
* Passport details : M5129777
Reference : Mr. Nethaji Dasarathan,
Food and Beverage Director,
ROYABL CARIBBEAN INTERNATIONAL (RCI).