Customer Service Sales Associate

Haydy Ahmed

***-****** * ********, ** *****

1-917-***-****

*****@**********.***

Summary

I am currently in my sophomore year of college majoring in media technology. I am

fluent in both English and Arabic. I work well individually and in groups. I have

experience as a sales associate and in childcare, as well as exceeding costumer service,

telephone and computer skills. I have knowledge of all office functions.

Skills

Bilingual in English and Arabic.

Telephone & Front Desk Reception, Customer Service, Filing, Database & Records

Management, Multitasking, Executive & Administrative Support, Reports &

Spreadsheets, Complaint Handling,

Word, Excel, PowerPoint, Outlook, Windows 8, Mac OS X.

Experience

Metro PCS: Sales Associate September 2011 – January 2013

Accepting payments from customers and give change and receipts

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Ability to answer customers’ questions and give information regarding the business

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procedures and policies in an exact and customer-friendly way

Inventory replenishment

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Station maintenance

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Papa Johns Pizza: Cashier/Cook June 2013- January 2014

Took customer orders in person and over the phone.

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Accepting payments from customers and give change and receipts.

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Prepared orders in a clean and organized matter.

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Maintained clean and healthy work station at all times.

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Made certain of costumer satisfaction.

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Caring Agency: Home Heath Aid February 2014- August 2014

Traveled to patients’ homes and followed established patients’ care plan.

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Prepared meals, Bathed, and put to sleep.

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Ensured patient gratification by preforming duties such as obtaining household

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supplies.

Maintained a safe and clean environment at all times.

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Education

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Abraham Lincoln High school 2013

Brooklyn New York

Kingsborough Community College Current

Media Technology, Associate of Arts Brooklyn

New York

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