Customer Service Sales

ALEECYA WHITE

**** ****** ** *** ***, Las Vegas, NV 89156

Cell: 702-***-**** - a ******.*****@*****.***

PROFESSIONAL SUMMARY

Sales professional with extensive experience in product sales and assessing client needs. Seeks a position

as a Sales Coordinator in Hospitality. Self-motivated outside sales professional experienced in both

technical and non-technical, fast-paced team environments. Relationship building and closing expert.

SKILLS

Persuasive negotiator Excellent communication skills

Strong interpersonal skills Motivated team player

Energetic and driven Excellent work ethic

People-oriented Marketing savvy

Flexible and dependable Exceptional customer service

Excellent communication skills Problem-solving skills

Excellent people skills

WORK HISTORY

10/2013 t o Current Customer Service Representative

Sitel – Las Vegas

Negotiated prices, terms of sales and service agreements.

Addressed and resolved customer product complaints empathetically and professionally.

Gathered and verified all required customer information for tracking purposes.

Accurately documented, researched and resolved customer service issues.

Referred unresolved customer grievances to designated departments for further investigation.

03/2013 t o 0 1/2014 Sales Associate

Limited Brands Inc

Answered questions regarding the store and its merchandise.

Demonstrated use and care of merchandise.

Greeted customers and ascertained customers' needs.

Maintained records related to sales.

Helped customers with questions, problems and complaints in person and via telephone.

Stocked shelves and supplies and organized display.

Trained and served as a peer coach for new sales associates.

03/2013 t o 1 1/2013 Sales Associate

Nike – Las Vegas

Answered questions regarding the store and its merchandise.

Greeted customers and ascertained customers' needs.

Helped customers with questions, problems and complaints in person and via telephone.

Stocked shelves and supplies and organized displays.

Organized racks and shelves to maintain the visual appeal of the store.

Verified that all customers received receipts for purchases.

Trained and served as a peer coach for new sales associates.

Developed positive customer relationships through friendly greetings and excellent service.

EDUCATION

2012 High School Diploma:

Sunrise Mountain High School - Las Vegas, N V

Current Bachelor of Arts: Communications

University of Nevada Las Vegas - Las Vegas, N V

Communications

Recipient of Millennium Scholarship

Contact this candidate