Manager Management
Resume:
Rhonda J. Goldstein, SPHR 301-***-**** ************@*****.***
Rhonda J. Goldstein, SPHR
**** ******** ******* • Silver Spring, MD 20906
301-***-**** (h) • 301-***-**** (c) • ************@*****.***
SUMMARY
Human Resources Management
Extensive background in HR management roles including experience in Benefits and Compensation, HRIS
Management, HR policy development, legal compliance, extensive training experience, staff development,
recruiting, mediation and conflict resolution. Demonstrated success in negotiating benefit plans and
agreements, developing wellness programs, writing employee handbooks, corporate policies and
management reports.
Experience/Skills
• • •
Benefit Plan Design FMLA/ADA/EEO-1/Vets-100(A)/AA Performance
• • Management
Staff Recruitment and Government Contracting/USAID
•
•
Retention HR Policies &
HRIS Implementation/Management
• Procedures
•
Retirement Plan Crystal Reports/PeopleSoft/ADP
•
Administration HR Program
WFN
Management
• Employee Relations
• Budget Management
•
• Secret Clearance
EXPERIENCE
GLOBAL COMMUNITIES Silver Spring, MD 2012 –
Present
A global nonprofit catalyst for long-lasting positive change in low- and moderate-income communities around the world.
Human Resources Manager
Assist the HR Director with all HR functions including, benefits, compensation, employee relations,
consultation to management, training/development and recruiting.
Review, select, and implement new health, dental, and vision benefit programs for HQ staff
and international staff – saved company over $800,000 in annual spending
Negotiate with Life/AD+S, STD and LTD vendors to improve plan benefits while realizing
over $200,000 in annual savings
ACA compliance and Affirmative Action Plan and EEOC compliance
Introduce annual employee opinion survey
Led the review and update to handbook, compensation manuals and separation guidelines
Led update of current HRIS system to ADP Workforce Now
Collaborated on other corporate programs including Fitness for Travel, Year-Round Intern
Program, Employee Awards and compensation structure update
ARCHDIOCESE OF WASHINGTON HYATTSVILLE, MD 2011-
2012
HR Generalist
Provide HR consultation, advice, counseling and facilitation to140 churches and 65 schools in Washington,
DC and Maryland (5000+ employees).
ICF INTERNATIONAL/ICF MACRO FAIRFAX, VA 2009–
2011
A global professional services firm, that partners with government and commercial clients to deliver
consulting services and technology solutions. (ICF acquired Macro International Inc. in 2009.)
Benefits Manager/Senior Employee Relations Manager
Rhonda J. Goldstein, SPHR 301-***-**** ************@*****.***
Provided comprehensive HR consultation, advice, counseling and facilitation to corporate managers (3000+
employees worldwide).
Collaborated with managers to ensure appropriate employee and leadership development
programs were in place in order to plan for strategic growth.
Created an environment of continuous improvement in Benefits and HR by establishing new
approaches, policies and procedures to continually improve efficiency.
Consulted with business leaders to provide innovative solutions in talent acquisition and
management, performance and career management and employee relations.
MACRO INTERNATIONAL INC. CALVERTON, MD 1989–2009
A research and evaluation, social marketing, management consulting and information technology firm
supporting businesses and governments worldwide.
Corporate Benefits Manager/HR Manager (1992 to 2009)
Directed and administered benefits corporate-wide for 1300+ employees, with 7 offices in 4 states and 78
developing countries. Position expanded over time to include all health and welfare plans, wellness
program, HRIS management and employee relations.
Managed full range of employee benefit programs, including health insurance, dental, vision,
group life/AD+D, LTD, long term care, profit sharing/401(k) plan, and voluntary benefit programs.
Designed specifications for new benefit plans and modified existing plans as needed;
maintained company’s competitive position and obtained uniform benefit packages for all office
locations across various states and countries.
Sustained cost effective investment of company benefit dollars.
Fostered strong relationships with vendors, interceded to facilitate quick equitable, resolution
of benefit inquiries and complaints.
Designed and implemented company’s first corporate-wide wellness program, including
wellness website, health screenings, health webinars and local health related activities at all
locations; 80% employee participation in wellness program during the first year.
As Retirement Plan Manager, directed all aspects of $83m Profit Sharing/401(k) Plan
including communications, plan changes, testing, audits and 5500s.
Wrote employee benefit summaries; designed benefit brochures
Managed benefit plan design and integration for 6 mergers and acquisitions.
HRIS Management
Evaluated and selected corporate HRIS.
Managed implementation of new system; delivered user training.
Maintained system integrity; conducted system audits.
Compliance and Security
Immigration – managed both nonimmigrant and immigrant related issues including H1B visa and
permanent resident application process.
Ensured compliance with all FLSA, EEOC, ADA, HIPAA OSHA FMLA, AA and ERISA
laws, guidelines and regulations.
Facility Security Officer – Secret Clearance.
Performance/Salary Administration
Directed corporate-wide goal setting and performance evaluation process.
Managed compliance within budget guidelines.
Employee Relations
Managed employee relations issues at headquarter location for 350+ employees.
Counseled managers regarding employee issues and investigated employee complaints.
Updated corporate policies and employee handbook.
Division HR Manager, Columbia, MD 1989 - 1992
Responsible for all aspects of HR Management for 100+ employees Division of Macro International Inc.
Recruited, screened and interviewed applicants for all open positions in US and
internationally.
Provided employee relations guidance to managers and employees.
Rhonda J. Goldstein, SPHR 301-***-**** ************@*****.***
Developed and implemented performance improvement plans.
Designed new-hire orientation program.
EDUCATION
B.S. Political Science, WESTERN ILLINOIS UNIVERSITY - Macomb, IL
B.S. Law Enforcement Administration, Western Illinois University – Macomb, IL
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