Customer Service Real Estate

LAURA MONICA D AVILA

**** ******** ****, * ******, TX 77077

H: 832-***-**** C : 832-***-****

***************@*****.***

PROFESSIONAL SUMMARY

Dedicated sales and marketing professional who exceeds goals, retains customers

and maintains a strong reputation for customer satisfaction. I excel at offering

excellent interpersonal communication, relationship management, customer

service and presentation skills.

SKILLS

Active Texas Real Estate License Extremely polished and professional

MLS expert demeanor

Customer service-oriented -Meticulously organized and detail

Expert closer oriented

Buyer contracts -Ability to multi-task and prioritize

Home inspections -Proactive team-player

Accomplished in commission sales -Highly proficient in Word, Excel, and

Detail-oriented Outlook

Excellent teamwork

Works well independently

Fluent in Spanish

Flexible schedule

Comparative market analysis

Strong organizational skills

Lender relations

Client-oriented

WORK HISTORY

Real Estate Agent 05/2014 to Current

Keller Williams Memorial – H ouston

Represented buyers and sellers of developed and undeveloped properties.

Showed properties to potential buyers and other brokers at open houses and

by appointment.

Generated listings for sales and rental properties through cold calls and

referrals.

Coordinated appointments to show marketed properties.

Accompanied buyers and sellers to their home inspections and appraisals.

Negotiated, facilitated and managed real estate transactions.

Continually stayed up-to-date on mortgage rates and related real estate

news.

Followed up with prospective buyers regarding incentives from the builder

and new developments in the surrounding area.

Communicated with clients to understand their property needs and

preferences.

Presented purchase offers to sellers for consideration.

Developed and maintained a list of properties suited to different needs and

budgets.

Informed home buyer of the sales, construction and warranty processes.

Maintained connections with clients to encourage repeat business and

referrals.

Negotiated contracts on behalf of clients.

Teacher 05/2000 to 05/2011

Smaller Scholars Montessori Academy – H ouston, TX

Supervised a group of 27 student teachers throughout the semester.

Fostered reasoning and problem solving through active exploration games

and activities.

Monitored students' educational progress with individual charts and files.

Taught an average of 27 children per school year.

Identified signs of emotional and developmental problems in children and

reported to parents.

Coordinated parent-teacher conferences 3 times during the school year.

Adapted teaching methods and materials to meet students' varying needs

and interests.

Created an enjoyable and interesting learning environment for 27 s tudents

each year.

Maintained accurate and complete records for 27 students.

Pursued professional development continually by attending educational

conferences and teacher training workshops.

EDUCATION

Associate of Arts : Early Childhood 2004

AMS – H ouston, TX

Minor in Child Development

Trained in Health and Safety for Children

Trained in Child Counseling

Emphasis in Education Curriculum and Instruction

CERTIFICATIONS

Member of

HAR- Houston Association of Realtors

NAR- National Association of Realtors

TAR- Texas Association of Realtors

AMS- American Montessori Society

ADDITIONAL INFORMATION

Kinder Care center director Oct 1999- May 2000

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ADDITIONAL INFORMATION

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