Customer Service High School

Sapphire Works

? Cell Phone ? 623-***-****?

Email: **********@********.***

CAREER FOCUS

I AM A DETAIL-ORIENTED STUDENT WITH STRONG TECHNICAL SKILLS AND THE ABILITY

TO LEARN CONCEPTS QUICKLY. I AM ALSO AN AMBITIOUS STUDENT WITH EXCELLENT

RESEARCH, TIME MANAGEMENT AND PROBLEM SOLVING SKILLS. I AM A CURRENT

STUDENT ATTENDING SOUTH MOUNTAIN COMMUNITY COLLEGE, WHOM IS WORKING TOWARDS

AN ASSOCIATE'S DEGREE IN ARTS. THEN I WILL BE FINISHING OFF MY LAST TWO

YEARS AT PHOENIX COMMUNITY COLLEGE TO BECOME A DENTAL HYGIENIST.

Summary of Skills

< COMMUNICATION

COMPUTER PROFICIENT

< Problem Solving

Critical Thinker

< Organization

Energetic and organized

< Ability to provide helpful communication to others. Excellent

communication skills

< Strong research skills

Excellent research skills

< Strong knowledge of communication

Extremely organized

< Microsoft Office, Excel, PowerPoint proficiency Outstanding

interpersonal skills

< Quick learner

< Self-starter

Education and Coursework

. BETTY H. FAIRFAX HIGH SCHOOL, MAY 2011

Laveen, Arizona, U.S

Field of Study; General Studies

I have obtained my HS Diploma here. As well-being top 25% of my class

whom was 600 students large.

. South Mountain Community College

Phoenix, Arizona US

Studying to be an Dental Hygienist, but as for now I'm just taking my

general studies.

EXPERIENCE

CUSTOMER RELATIONS:

< Greeted and assisted customers.

< Answered phones and responded to customer inquiries.

Process Improvement:

< Documented process to train new employees.

WORK HISTORY

. CORESTAFF [SHUTTERFLY] I CURRENTLY WORK AT A WAREHOUSE THAT MAKES

CARDS, POSTERS, MUGS ETC FOR BIRTHDAYS, WEDDINGS, HOLIDAYS, PARTIES,

BUSINESS. I WORK ON MANY MACHINES AS WELL AS DOING INVENTORY AND

SHIPPING.

August 2014 to Current

Phoenix, Arizona

. Manpower [JPM Chase and Co] Temp agency at Chase Bank in the Lock Box

unit. Simply processing incoming mail.

April 2014 to July 2014

Phoenix, Arizona

. Amazon.com [Production] I would stock the inventory as it came it.

As well as being able to work on the Dock. Unloading the trucks and

checking them in as they passed by. I also learned how to sort the

boxes as well which would be by the size the gun labeled the box as. I

know how to use a pallet jack. I am forklift certified. I know how to

work on an assembly line as well.

November 2013 to March 2014

Phoenix, Arizona

. Circle K [CSR] Working as a CSR on the cashier. As well as stocking

the store and the refrigerator with new products, as well as the

backroom. Cleaning and sweeping outside.

August 2013 to February 2014

Phoenix, Arizona

. IQOR [Customer Service] Taking inbound phone calls for Verizon

Wireless. I would listen to the customer issue. Then address, as well

trying to negotiate their bill, and let them know any other helpful

July 2013 to December 2013

Phoenix, Arizona

. New Hope Church [Food sever] Working as a summer program. I was given

an apartment to go to everyday. And I was responsible for feeding them

breakfast and lunch when it arrived. As well as playing activities

with them outside.

May 2013 to August 2013

Phoenix, Arizona

. Perceptis EFC [Customer Service] Taking inbound phone calls from

college students. Trying to check their financial aid or set it up.

May 2012 to Feb 2013

Phoenix, Arizona

. Tungland [Care giver] Working at a group home taking care of two

mentally disabled older men. I had to bathed, feed, and lay their

clothes out for them in the morning. As well as clean their house and

wash there laundry as well.

November 2012 to June 2013

Phoenix, Arizona

Extra- Curricular Activities

I LOVE READING, COOKING, RUNNING, PLAYING BASKETBALL, TRACK AND FIELD, AS

WELL AS HELPING OTHERS OUT.

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