**** ********** *****, *** ******, TX ***** ***********@*****.***
(Cell) 972-***-****
PROFESSIONAL PROFILE
Mortgage Servicing
Manage the monthly processes completed for reporting and remitting to
investors pursuant to their servicing agreements; ensure reports and
remittances are accurate and are delivered within specified timeframes to
all investors, trustees and internal customers. Complete monthly manual
billing for variable rate bond loans and providing invoices to borrowers.
Update system of record with the necessary information from manual billing
of interest and fees. Perform monthly portfolio reconciliation; track and
resolve investor discrepancies and monitor servicer's performance to
validate adherence with contractual obligations.
Fannie Mae
Cash/MBS 6.3 billion - 1347 loans
Bond Loans 543 million - 43 loans
Freddie Mac
Cash 1.1 billion - 189 loans
Bond Loans 368 million - 60 loans
Warehouse Lenders
/ CDO reporting 1.1 billion - 114 loans
Management / Administrative
Manage the bank reconciliation process for all investor related demand
deposit accounts (custodial PI/TI and reserve accounts), general ledger
accounts and corporate related general ledger accounts. Ensure the
accounts are properly maintained as instructed within the investor/company
guidelines. Elevate account balances monthly to Corporate Recon Control
Department. Prepare and delivery requests for information reports as
needed. Ensure policies and procedures exist for all processes and that
they are current at all times.
Manage a staff of 12 employees ensuring compliance with company standards
in areas of loan delivery, investor accounting and investor reporting.
Provide support daily to the staff for the purpose of problem solving,
developing new processes and in building effective relationships with other
internal/external customers, etc. Ensure the employees are aware of any
and all investor requirements changes; track reporting and remittances due
monthly to internal and external customers; prepared monthly management
reports.
Mortgage Production
Review closed loan files for integrity pursuant to investor, state and
federal guidelines and or regulations; partnered with team members to
ensure loan files are properly documented to meet internal and third party
standards; served as liaison between the production center and external
parties to loan transactions during post closing phase of workflow, i.e.,
title insurance companies, closing agents, property insurance providers,
loan service providers, recorders, etc.; ensured loan accounting process is
complete including proper posting of check disbursements and receipts.
Prepared loan file documentation for delivery to external parties for
retention and third party review; provided support to staff members to
ensure loan quality, compliance and secondary marketing functions within
organization; resolved document issues identified during investor purchase
review that impacted the servicing and/or selling of loans; met custodian
and investor requirements and time frames; monitored both servicing
released and retained loan deliveries to various investors such as FNMA,
FHLMC, GNMA.
Received files from wholesale brokers; reviewed loan documentation for
compliance with guidelines; completed loan funding process; prepared daily
interest rate price sheet; assisted in tracking and coverage of the
warehouse pipeline and updated weekly position report.
Technical
Advance Microsoft Excel, Access, Word, Business Objects, Brio, Recon Plus
Servicing Platforms
Strategy, Datalink (FISERV), Excelis, Rate and Price Management System
(RPM), GFS
EMPLOYMENT HISTORY
C III Capital Group, Irving, TX, 11/06 to present - Investor Reporting,
VP Portfolio Management
Washington Mutual Bank, Irving, TX, 9/03 to 11/06 - Investor Reporting
Manager II
Saxon Mortgage, Ft. Worth, TX, 1/99 to 9/03 - Investor Accounting
Acquisition Manager
Amaximus Lending, Ft. Worth, TX, 8/98 - 1/99 - Assistant Underwriter
Colonial Savings, Ft. Worth, TX, 5/96 - 9/98 - Marketing Assistant,
Wholesale Funder
First Nationwide Mortgage, Dallas, TX, 9/95 - 5/96 - Accounting Specialist
Mellon Financial Services, Denver, CO, 5/83 - 9/94 - Loan Delivery
Supervisor
References available upon request
Terri J. Alfred