Sales Customer Service

ANDREW CHABOT

************@*****.*** * ***** Chapelwood Lane Fishers, IN 46037 * 513-***-****

Professional Summary

Experienced marketing management professional who consistently delivers high-quality and results-focused marketing content. In-

depth knowledge of social media marketing with expertise in identifying emerging market trends. Proactive in addressing and resolving

problems.

Skills

-Creative and innovative -Revenue and profit maximization

-Prolific in Microsoft Office -Energetic and driven

-Accomplished manager -Strong interpersonal skills

-Strategic marketing -Sales strategies

Experience

Regional Manager April 2014 - Current

Olympia Media Group - Indianapolis, IN

-Directed and coordinated marketing activities and policies to promote products and services.

-Reviewed the financial aspects of product development, such as budgets, expenditures and research and

development appropriations.

-Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.

-Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and

services.

-Analyzed business developments and monitored market trends

-Worked with the communications team to drive internal promotion of company programs, initiatives, guiding principles

and missions.

-Directed the hiring, training, and performance evaluations for marketing and sales staff and supervised their daily

activities.

-Formulated value propositions for new and existing businesses on a local, regional and national level.

Account Manager

Kreg Therapeutics - Indianapolis, IN January 2013 – April 2014

-Managed a portfolio of 350 accounts totaling $2.5 million in sales.

-Met with an average of 55 clients per week consistently, resulting in a 98% client retention rate.

-Oversaw sales forecasting, goal setting and performance reporting for all accounts.

-Negotiated prices, terms of sale and service agreements.

-Trained peers and management team on internal systems supports and implementation plans.

-Prospected and conducted sales calls with business executives and directors throughout assigned territory.

Advertising Consultant/Account Management

Angie’s List - Indianapolis, IN January 2011 – January 2013

-Aimed to not only reach the set sales goal but to exceed it while managing to take $760,000 to $1.5 million.

-Contacted new and existing customers to discuss how to meet their needs through specific products and services.

-Quoted prices, terms, and other bid specifications.

-Prospected and conducted sales calls with business owners within assigned territory.

-Top 10% in revenue generated for account management department.

-Addressed and resolved customer product complaints empathetical and professionally.

-Mastery of customer service management systems and databases.

Project Manager

Norwood Hardware - Cincinnati, OH June 2006 – January 2011

-Directed planning, budgeting, vendor selection and quality assurance efforts.

-Developed executive presentations and reports to facilitate project evaluation and process improvement.

-Defined clear targets and objectives and communicated them to other team members.

-Monitored time lines and flagged potential issues to be addressed.

-Assessed vendor products and maintained positive vendor relations.

Education

Bachelor of Science - Consumer Affairs June 2010

The Ohio State University - Columbus, OH

Affiliations

Delta Sigma Pi – Professional Business Fraternity

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