DION KATSORIS
**** ********** ***** ***** ****: 702-***-****
LAS VEGAS, NV 89122 EMAIL- *********@*****.***
OBJECTIVE:
To obtain a challenging and rewarding position with a successful company where my entr epreneurial
attitude and extensive experience in operations, sales, and marketing will be used to its fullest
potential.
EXPERIENCE:
PRIME RESIDENTIAL 2011 TO 2015
Senior Manager
In charge of overall operations of 756 apartment units which includes 2 properties.
Responsible for writing the budgets and following P & L reports .
Recruit, hire, coach and retain an engaged team of property managers, leasers, and outside staff.
Responded to customer inquiries in a timely manner and address their concerns quickly manner.
Conducted regular property audits, ensuring properties are safe and meet all company
operational standards.
Managed delinquent tenant process, including coaching teams to reduce delinquen cy rates and
improve customer retention.
SIEGEL SUITES INC. 2007 TO 2011
Regional Manager
In charge of overall operations of 1000 apartment units which includes 4 properties.
Devolved the critical path for sales going from 82% occupied to 98%.
Responsible for hiring, training, mentoring the sales and outside staff.
Completed the Las Vegas Metro Department for Las Vegas crime free Multi -housing program.
Cut the calls to service to the lowest on Boulder Highway.
Devolved a marketing strategy for new guest moving in and retaining the existing guest.
YASSOU GREEK GRILL AND BEANERY 2005 TO 2011
2005 – 2011
Partner/Owner LV, NV
Assisted in development and design of and worked directly with construction superintendent on
the project
Responsible for hiring Team Members for store opening
Developed training outlines and coordinated development of training manuals used to e ducate
and train the opening team
W orked closely to bring the guest’s perspective to our marketing and advertising campaigns
Selected POS support system to be the restaurants source for generating superb guest service,
corporate accounting procedures, P&L reports, and revenue/cost reports
BIGELOW MANAGEMENT INC. 2006 TO DEC 2007
Manager South cove Apartments
In charge of front and outside of 305 apartment units.
Devolved the critical path for sales going from 86% occupied to 97%.
Responsible for hiring the sales and outside staff.
Completed the Las Vegas Metro Department for Las Vegas crime free Multi -housing program
Cut outside supply budget from $8,000 to $4,500 per month.
Continually develop and direct the working relationships between outside staff and inside staff to
work as a team.
PALMS CASINO RESORT 2004 TO 2007
G.M Garduno’s Restaurant – LV, NV Aug 2004 - Present
Complete P&L responsibility for Garduno’s restaurant and Aguve bar utilizing IBM, Info Genesis,
POS and JD Edwards Purchasing/Inventory Systems
Devolved the path for the opening of new outlet Café 24 Seven, Organized pre -opening play days
for the outlet.
Responsible for hiring Management Team and Team Members for all outlet.
Developed training outlines and coordinated development of training manuals used to educate
and train the opening teams
W ork closely with the VP/GM to create unique F&B/Casino related promotions
Saved in excess of $80,000 in labor expenses over previous months in both Food and Beverage
departments by utilizing creative scheduling tactics and establishing staffing compendium levels
for all departments and all properties
Continually develop and direct the working relationships between General Managers, Chefs and
Assistant Managers, as well as team members.
W on Best Of Las Vegas 5 years in a row for best Restaurant.
GREEK ISLE CASINO 2001 TO 2004
Shift Manager Food and Beverage – LV, NV September 2001 – April 2004
Complete P&L responsibility for seven restaurants and twelve bars utilizing IBM Info Genesis
POS and JD Edwards Purchasing/Inventory Systems
W ork closely with the VP/GM to create unique F&B/Casino related promotions
Saved in excess of $100,000 in labor expenses over previous years in both Food and Beverage
departments by utilizing creative scheduling tactics and establishing staffing c ompendium levels
for all departments and all properties
Continually develop and direct the working relationships between General Managers, Chefs and
Assistant Managers, as well as team members
Increased Catering department revenues 20% from previous year by successfully developing
new catering menus to better suit the interests of our clientele and by effectively utilizing Sales
and Marketing to educate the local and out of town guest.
Oversee Live Entertainment venue with annual revenues in excess of $1.5 million
VINNY’S ITALIAN RESTAURANT 1996-2000
G.M – Schaumburg, IL November 1996 – Dec 2000
Complete P&L responsibility for restaurant with annual revenues exceeding $7 million
Achieved 16.2% Liquor P.C. weekly for 15 months consecutively resulting in a 2.0% drop from
previous year; used daily perpetual inventory and bottle for bottle requi sition system
Achieved Kitchen labor of 13.5% and Front of House labor of 8.3% consistently
Assisted with Manager in Training (M.I.T.) Program
Assisted with national and local celebrity promotions; worked closely with V.P. Marketing and
helped organize promotions.
HURRICANES NIGHT CLUB 1992-1996
Manager –Elmhurst, IL June 1992 - November 1996
Assisted with P&L responsibilities; managed supplies categories for Bar and Front of House
operations; reduced expenses by 20% over previous year, while increasing revenues
Implemented weekly small -wares inventory system to track and monitor expenses
Implemented daily Quality Control checks for food quality, storage and service
Implemented Guest Service Recognition Program to reward team members for excellence in
guest service; increased guest satisfaction scores from 83% to 96% in 90 days
Assisted in Booking tops acts to play in the club.