Carlos L. Alfonso
***** ********* *****, ********, ******* 32776
Phone: 407-***-**** E-mail: *********@*****.***
A proactive, focused and committed professional, with extensive expertise
gained within the aviation and hospitality industry.
Extensive knowledge and experience with customer relations, financial
management, operations, and human resources.
Objective: Pilot/Management.
Flight Time: Total Time 2900 Turbo Prop 1150
Pilot-In-Command 2300 Instructor Pilot 1300
Second-In-Command 600 Multi Engine 300
Certificates: Airline Transport Pilot - Multi Engine Land.
Flight Instructor Instrument, Airplane Single & Multi
Engine Land.
Commercial Privileges - Airplane Single Engine Land.
First Class Medical Certificate.
Education: Leeds University, Leeds, England.
B.S. Hospitality and Business Management.
Rollins College, Orlando, Florida.
Financial Accounting - Business Studies.
Employment History:
SimCom, Orlando, FL
August 2014 to Present
Instructor
Employed as an Instructor on PC-12 Legacy (series 9 / 10) and PC-12 NG.
Responsible for "in aircraft", classroom and simulator training, for
Initial,
Recurrent, Transition and Honeywell Apex pilots.
Planesense, Inc., Portsmouth, NH Jan 2012 to
August 2014
First Officer
Planesense conducts business under Part 135 Operations and Part 91K
Fractional Ownership Program. Employed as a First Officer on board a
Pilatus PC-12/NG. Responsibilities include safety, regulatory compliance,
planning, navigation (Garmin 625 / Honeywell Apex), customer service, pilot
flying and pilot monitoring duties and CRM operation.
Employment History Continued:
Air Orlando Aviation (dba: TraxAir), Orlando, FL Sept 2008 to Dec
2011
Senior Flight Instructor.
Air Orlando Aviation is an Orlando area Flight Training School (Part
61/141) that specializes in aircraft and helicopter training.
Instructed students for Private, Instrument, Commercial, Multi-Engine,
Flight Instructor and ATP Certifications. In addition, provided ground and
flight training for FAA Check Pilots in advanced avionics (glass cockpit).
Biltmore Property Management, Asheville, NC. 2006 -
2008
Hotel Manager.
Responsibilities included the set up of new condominium hotel with all
hotel equipment and consumables. In addition, creating company policies and
procedures with regards to customer service and daily operations, including
financial accounting and marketing events.
After the opening, responsible for the daily running of the hotel
operation, dealing with all customer service issues, hiring, training and
supervising all managers and staff.
Summary:
. Licensed FAA ATP Next Gen Pilot.
. Twelve years of senior management within large Customer Service /
Hospitality Operations.
. Dual nationality status: United States / United Kingdom.
. Bi-Lingual (English / Spanish).
. Financial control: annual revenues $60 million, expenses $50 million.
. Staffing responsibility to 1,200 employees (Union / Non-Union).
. Proven design and implementation of successful guest/staff programs.