Human Resources Manager

Anna Suslova

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*** ** *** ** *** **** Miami, FL 331**-***-*** 2932

****.*******@*******.***

HUMAN RESOURCES PROFESSIONAL

Certified Senior Human Resources Professional (SPHR) with background

in HR affairs, including experience in employee and labor relations,

domestic and international recruitment, HR record management, HRIS

Implementation, benefits and compensation.

EDUCATION & CERTIFICATIONS

Florida International University, Miami, FL

Master's Degree in International Business, 2014

Bachelor's Degree in Management and International Business, 2009

HR Designations:

. SPHR (Senior Professional in Human Resources), 2014

HR SKILLS

Employee and Labor Relations Orientation & On-Boarding

Employment Law FMLA/ADA/EEO HRIS Technologies

HR Policies & Procedures Training & Development

Benefits Administration Performance Management Exit

Domestic and International Interviews

Recruitment & Retention HR Program/Project Management

Payroll Outsourcing

WORK EXPERIENCE

Seabulk Tankers, Inc.

Provides marine transportation services

Marine Personnel Manager

Oct

2013 - Oct 2014

. Direct the day to day activities of the Marine Personnel Department

nationally and internationally, union and non-union

. Continually analyze and interpret human resources policies and

procedures, crewing management agreements, collective bargaining

agreements and pay practices

. Work with the Unions to resolve Employee relations disputes and assists

in contract negotiations

. Inform employees regarding compliance guidelines (EEOC, FMLA, FLSA, ADA,

etc.)

. Support performance management system and progressive disciplinary

procedure, including investigations involving Human Resources related

issues (e.g. EEOC, Wage and Hour, Harassment, ADA, Discrimination,

employee disputes, etc.)

. Participate in internal and external audits as they pertain to employee

records and processes

. Monitor and approve all data entry into HRIS for new hires and employment

changes

. Develop and implement industry training and education programs, including

communication and recordkeeping

. Act as the Company lead in grievance and arbitration meetings

Assistant HR Manager

Dec 2012 - Oct 2013

. Managed International Payroll Administration, Benefits, new hire

orientation program, sign on and sign off procedures, Crewing

Certification, Travel Rotation

SVITZER Caribbean Ltd.

Provides marine services

Assistant HR Manager

Aug 2010 - Dec 2012

. Managed Domestic/International Payroll Administration, Benefits, new hire

orientation program, Crewing Certification, Travel Rotation and Expat

packages (visas, residency applications and relocation)

. Managed crewing operations, logistics and vendor relationships for a

Bunkering Operation

. Assisted the Regional HR Manager with Recruitment, Compensation Analysis,

Succession Planning, Employee Conflict Resolution/Grievances, Performance

Measurement and Employee Engagement

. Developed, implemented and maintained finance, accounting, billing, and

auditing procedures; including Inter-company balances reconciliation and

HFM financial reporting to ensure internal control safeguards

EPIC Hotel/Kimpton Hotels

A boutique hotel and restaurant company

Accounts Receivable Specialist

Nov

2008 - Jul 2010

. Maintained the up-to-date billing system, account's reconciliation and

allocation of payments

. Carried out billing, collection and reporting activities according to

specific deadlines/procedures

. Processed adjustments, delayed payments, receipts and resolved customer

queries

SKILLS

Language(s): English, Russian and Spanish

Computer Skills:

. HRIS applications (Oracle, NS5, Seanique, ADP, SharePoint)

. MS Office (Word, Excel, PowerPoint, Access, Outlook)

. Other applications (Epitome, JD Edwards, Delphi, QuickBooks, Navision,

Hyperion)

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