Kiran Selvarajan
Contact: +44-079******** E-Mail: ********@*****.***
Address: Nidd Hall Hotel, Harrogate, HG3 3BN
~ Seasoned Executive Head Chef ~
Operations Management Outside Caterings Menu Engineering Quality /
Safety Team Management Budgeting & Cost Control Human Resource
Management Grievance Handling Guest Relationship Management Training
& Development Pre- opening Food & Beverage
An energetic and talented Executive Head Chef with nearly 18 years of
indigenous & international experience in 5 Star Deluxe Hotels (Taj
Coromandel Chennai - Leading Hotels of the World) and High-end 4 Star
Hotels (Nidd Hall Hotel, Harrogate; Holiday Inn Aylesbury and Cambridge
Belfry Hotel). Intricate understanding of the industry, manifested by broad-
based expertise and multi-faceted responsibilities handled all through the
career. Results focused with real passion for delivering a first rate
service to guests and maintaining excellent relationships with them to
encourage repeat business
- Experienced in overseeing the operations of Fine Dining Restaurant,
Banquet Kitchen, Brassiere Kitchen, Room Service Kitchen, Coffee Shop, Bar
& Lounge and Chinese Kitchen
- Designed menu for high profile functions, special events and themes,
state banquets for Ambassadors, Ministers, Consul Generals and Conference
packages
Professional Overview
< Significantly improved organisational effectiveness, business & image via
seamless customer service, providing input for menus viz. creating,
developing, and recommending recipes and resolving complaints and issues
efficiently
< Logical thinker noted for managing the wide spectrum of tasks including,
procurement of material & services, formulation of purchases &
procurement policy, vendor development, price negotiations and budget &
budgetary effective cost controls systems
< People manager with tact and the ability to influence and lead teams;
expert in recruiting, developing and training high caliber enthusiastic
teams and leveraging team potential to drive guest service excellence
< Hard working with unsurpassed communication, organized presentation &
interpersonal skills; excellence in cooking methods, their application
and adaptability as well as developing & implementing training programs,
standard operating procedures and service standards, HACCP
Core Competencies:
< Management: Project Management Consultation Product Development
Team Management Crisis Management Operations & Organization
Appraisals Motivation and Focus Strategic Partnerships/Alliances
Work Delegation
< Functional: Menu Planning & Changes Equipment & Ingredients Planning
Administration Shift Operations Resource Management Training &
Development and Guest Relations Health and Safety Food Presentation
Professional Advancement
( HACCP, Auditor Certificate (India) BVQ and Level 4 Food Hygiene
Certificate (UK)
( Various trainings on Management Excellence, Quality Recruitment and
Service Excellence from Disney Institute
Employment Chronicle
Executive Head Chef ( Nidd Hall Hotel, Harrogate (Warner Leisure Hotels)
Since March 2012
KEY RESULT AREAS
Kitchen Operations
x Overseeing 3 kitchens with a brigade of 26 chefs in AA 4 star hotel (191
bedrooms) and 2AA rosette award winning restaurant; maintaining 2
rosettes since 2012
x Planning expansive repertoire of menus; preparing food & beverage items
as per pre - set quality & hygiene standards as well as aesthetic
presentation of food, bakery and confectionary items
x Setting up the kitchen standard operating procedure; updating new trends
in cuisines and as well as in the food and beverage service
x Administering the banquet and party menus for conferences and for the
banquet menu; maintaining the high standards of sanitation and
cleanliness throughout production area
Inventory, Equipment & Quality Management
x Managing the inventory for kitchen items and other food supplies; co-
ordinating with operating staff for upkeep of kitchen equipment in
perfect working order
x Ensuring cleanliness in kitchen work area & seeing that it is in order
prior to initiation of food preparation; interfacing with Purchase for
sourcing materials & equipment as per requirements
Customer Relationship Management
x Ensuring customer satisfaction by achieving delivery of service quality
norms and executing policies & procedures in line with the operating
systems to achieve greater customer delight
x Interacting with clients, handling guests' requests & resolving
complaints; minimizing the food complaints in banquets with direct
feedbacks from guests
Resource Management
x Coordinating the work of the kitchen staff and managing the preparation
of meals; guaranteeing compliance with the standard specification of
recipes and hygiene
x Monitoring daily requisition and stock items to meet ideal food cost;
imparting training to culinary staff and reviewing their performance as
per procedure and company policies; providing input for performance,
appraisals, and disciplinary action, according to the values and
guidelines
Significant Highlights
x Achieved as well as maintained best food quality scores since 2012, in
the Main Restaurant, Fine Dining Restaurant & Coffee Shop scores; 5 Stars
rating in a Food Safety Rating Scheme
Previous Assignments Undertaken
Executive Chef ( Holiday Inn Aylesbury (InterContinental Hotel Group) (2008
- 2012)
Significant Highlights
x Headed a team of 12 chefs, 139 rooms, restaurant seating of 120, Bar &
Lounge seating of 80, Room Service and 7 Banqueting Hall
x Established and maintained a regular cleaning and maintenance schedule
for all kitchen areas & equipment and supervising and participating in
the production and plating of all food service areas, to maintain the
best quality food style possible
Accolades Earned:
x Significant contributor in augmenting hotel's positions and leading it to
nomination for Best Hotel of the Year
x Won "The Best F&B Financial Performance for 2010" within the whole
company
x Attained Can do Award 2010 and Best F&B Payroll award
Executive Head Chef ( Cambridge Belfry Hotel (2004 - 2008)
Two Rosette, AA Group of the Year - 2004 (4 Star RAC - 120 Rooms)
Significant Highlights
x Entrusted with the accountability of overseeing the operations of fine
dining restaurant 120 covers, banquet kitchen catering for 600 pax,
brassiere kitchen of 86 covers and room service kitchen
x Instrumental in recruiting, training and developing a team while engaging
in handling back house operations and conferencing along with vendor
development for sourcing and purchasing
x Developed a la carte, banqueting and bar menus with changing seasons
Accolades Earned:
x Achieved two Rosettes for the hotel within two months as an Executive
Chef
x Awarded as the best conference hotel of the year, after 6 months of
appointment
x Adjudged as the Best Employee of Cambridge Belfry Hotel for 2006
Senior Sous Chef ( Taj Coromandel, Chennai, India (1997 - 2004)
(Taj Palace Delhi - Leading hotel of the world with 5 Star Luxury Divisions
& 280 Rooms)
Career Progression: Illustrious experience for nearly 8 years, displaying
quick vertical and horizontal movements in the career ladder from a
Management Trainee to Jr. Sous Chef, Sous Chef and then Chef In-charge of
various kitchens
Significant Highlights - "The Patio - A Gourmet Fine Dining Continental
Restaurant, Finest in South India"
x Contributed in ensuring smooth operations viz. menu planning for al
carte, theme events and fine dining banqueting menus and looking after
kitchen infra structural developments while maintaining kitchen hygiene
x Played a key role in hiring, training and development of staff while
ensuring discharge of duties as per the defined kitchen & HACCP standards
and managing expenditure cost and allotted budget
Significant Highlights - 24 Hrs. Busy Upscale Coffee shop "The Matchpoint"
as Senior Sous Chef
x Managed banquet operations aimed at catering large volume functions and
outdoors to maximum capacity of 15000 people which include high profile
guests and VIP'S and international dignitaries
x Imperative in planning and execution of dinner hosted by Indian
Government for her Majesty the Queen in 1998
x Administered day-to-day operations of indoor as well as outdoor events
Accolades Earned:
x Awarded the Best Cross Functional Team in Project Implementation across
Taj Group
x One of the top 10 Chefs for Culinary Strokes by the master Chefs of the
Taj Group
Extensive Trainings: Banquet Kitchen, Chinese Kitchen, South Indian
Kitchen, 24 hrs. Coffee Shop and Fine Dining Kitchen
Educational Brief
Three Year Diploma ( Institute of Hotel Management and Applied Nutrition