Customer Service Construction

ALEXANDER THOMAS

******************@*****.*** - 617-***-**** - Quincy MA

University of Massachusetts Amherst

Bachelors of Science - Building & Construction Technology - 2010-2014

Course Subjects

-Construction Management - Energy Efficient Housing - Basic CAD -Business Aspects of

Building - Construction Methods & Materials - Environment & Society - Economics -

Field Resources Land Survey - Land Surveyor

Needham MA - December 2014 - Present

Deciphered property deeds, points sheets, plot plans, and field notes for survey monuments

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Used electronic distance measuring devices to complete surveys and construction layouts

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Synced raw survey data from computer to field instrument and vice versa

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Educated customers about the mechanics of land survey and the post-survey drafting process

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On Target Utility Services - Underground Utilities Locater

Plymouth County - May 2013- September 2013, August 2014- December 2014

Used radio detection equipment to detect and mark underground utilities

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Electronically navigated prints such as “National Grid IDS” and “Verizon PMT”

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Utilized mapping software to efficiently identify and navigate destinations

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Documented site conditions using video footage and electronic notes

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Routinely coordinated with contractors to meet deadlines and specifications

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Evaluated proposed digs for possible safety conflicts

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Jiffy Lube - Customer Service Advisor, Upper Bay Technician

Braintree MA - May 2009 - January 2012

Educated customers through interactive computer guided service reviews

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Communicated with team members to preform the “Signature Service” oil change

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Used electronic work orders to complete services in a timely manner

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Developed basic customer service/sales skills

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-osha 10 certified - hoisting license - defensive driving course completed

ADDITIONAL INFO

Temporary Labor Jobs -

Midway through college I started working with temporary labor firms on my school

vacations. These companies essentially lease workers to other businesses in a legal (and insured)

fashion. I worked temporary labor on and off from my sophomore year of college until slightly

after I graduated. During this period I had the privilege of gaining experience as:

- An assistant to various contractors working on The Carroll School in Licoln MA in the

summer of 2012 when the upper campus was renovated

- An “inside wiring coordinator" at a telecommunications corporate office in Quincy MA

- A laborer on the panel-hanging crew contracted to enclose a brand new multimillion dollar

BMW/Mini dealership in Rockland MA

- A solar-racking installer at an industrial scale solar park located in East Bridgewater MA

Desired Career Paths

I’m presently employed but always open to discussing new opportunities. Here are some of the

the things I’m interested in:

Solar energy, construction management, specialty services, utilities, design/drafting, site

documentation, construction safety, the green movement, professional planning, estimating,

real estate development, video shooting and editing, social media, future or cutting edge

technologies, cellular network, drones, automated systems, data collection, internet startups.

Contact Info

I can be reached at 617-***-**** (cell) or ******************@*****.*** . If you're leaving a

message or email please be specific ex. company, position, location.

-osha 10 certified - hoisting license - defensive driving course completed

Contact this candidate