*** ******* **. . **** *******, Mo *****
Phone 816-***-**** . E-mail *****.********@*****.***
Scott Millican
Summary
Sales professional with extensive experience driving sales revenue and
product growth through innovation selling and customer relationship
building.
Account Mgmt. / B2B Sales / Outside Contract Negotiations
Sales Benefits & Solution Selling
Dispute Resolution & Creative Strong Communication & Persuasion
Workarounds Skills
Customer Relationship Building Supervisory Experience
Territory Development Innovation & New Product Penetration
Strong Company and Team focus
Employment
Stericycle Kansas city, Kansas
January 2015 - Present
Regional Sharps Service Supervisor (2015-Present)
Manage 15 service techs and oversee service for 50 hospitals in Kansas and
Western Missouri.
Responsible for maintaining a payroll budget of approximately $500,000.
Responsible for staffing training and disciplinary actions associated with
managing 15 employees.
Implement service specific directives to achieve increased customer
satisfaction revenue and volume.
Dr. Pepper-Snapple Group Lenexa, Kansas
February 2009 - January 2015
Merchandiser Manager (2012-Present)
Directly manage 40-45 merchandisers for entire Kansas City Region.
Responsible for maintaining a payroll budget of approximately $1,000,000.
Decreased payroll by 12% or 140,000 for physical year 2013 compared to
2012.
Implement strategies to make routes more efficient while raising customer
satisfaction level and decreasing payroll by eliminating overtime.
Key Account Contact - Wal-Mart Specific/Distribution Supervisor
(2011-2012)
Implement region specific directives to achieve volume and revenue goals.
Coordinate and oversee innovation and new product penetration into
authorized accounts.
Develop and maintain business relationships with key decision makers
including store management and district managers.
Leverage company directives against Wal-Mart corporate direction to
achieve DPSG goals.
Merchandiser Manager/Distribution Supervisor (2010-2011)
Directly manage 40-45 merchandisers for entire Kansas City Region.
Responsible for maintaining a payroll budget of approximately $1,400,000.
Responsible for staffing and disciplinary actions associated with managing
40-45 employees.
Implement strategies to make routes more efficient while raising customer
satisfaction level and decreasing payroll by eliminating overtime.
Account Manager (2009-2010)
Consistently performed at top 20% of sales force.
Increased volume in territory by 19.6% over previous year sales in 2009.
Increased revenue by approximately $250,000 over previous year by
maximizing presence of most profitable product, gaining incremental space
in accounts and building strong relationships with customer base.
Capital One Home Loans Overland Park, Kansas June
2008 - February 2009
Loan Officer (2008-2009)
Consistently performed at top 10% of sales force.
Determine eligibility of applicant based on the risk and credit
worthiness.
Evaluate acceptability of loan programs based on investor guidelines.
Ace ImageWear Kansas City, Missouri
June 2007 - June 2008
Sales Consultant (2007-2008)
Completely rebuilt the Ace ImageWear sales database for my territory
through cold calling, prospecting, and updating of previous prospect
information.
Recognized as top sales person for 4th quarter 2007 by achieving 140% of
goal.
Recognized as top sales person for 1st quarter 2008 by achieving 159% of
goal.
Expanded the reach of my territory by cultivating untapped customer base
within my area.
Coca-Cola Enterprises Lenexa, Kansas
June 1995 - March 2007
Retail Account Representative (2004-2007)
Consistently performed in the top 1/3 of the sales force and exceeded
sales quotas.
Increased volume of sales for territory from previous year by 5%-8% for
past 3 years through incremental displays and relationship building.
Managed one of Coca-Cola Enterprise's top sales territories with annual
gross sales of approximately $1,750,000.00.
Supervised up to 7 employees assigned to my territory through leadership
and goal focus.
Account Manager (2002-2004)
Managed approximately 95 of Coca-Cola Enterprise's key account, retail and
convenience customers performing as a liaison between the customer and
Coca-Cola Enterprises.
Consistently performed in the top 1/3 of the sales force and exceeded
sales quotas.
Achieved one of the top ratings in loss savings and territory efficiency
for Coca-Cola Enterprise's entire Immediate Consumption sales force.
Accomplished superior B2B Sales through territory development and
prospecting.
Retail Space Associate / Merchandiser (1995-2002)
Implemented Coca-Cola standards to meet specifications for the entire
Kansas City area.
Completed an 80 store regional reset in of the time allowed to complete
the task.
Coordinated a team that placed 2nd in a national contest for the most
innovative, creative and highest case count holiday display.
Education
B.S., Interdisciplinary Social Science, Kansas State University,
Manhattan, Kansas (2002)
Completed Bachelors degree with a 3.156 GPA while attending school
full-time and working full-time without any financial assistance.
A.A., Arts, Kansas City Kansas Community College, Kansas City, Kansas
(1994)
certifications
"Sell Like You Mean It" Sales University (2008)
skills
MS Office, Word, Excel