Customer Service Human Resources

I. SUMMARY OF QUALIFICATIONS

• Three years of experience in Customer Service.

• Three years of experience in Accounting.

• Three years of experience in Direct Marketing.

• Fast learner and quick to adapt to any challenges presented.

• Proficient on Windows systems (XP, W7, W8) Microsoft Office, Adobe Acrobat and Quick Book.

• Multi-tasked and detail oriented.

II. Academic Education

1. Bachelor of Commerce Degree, Cairo University.

Accounting Department

Grade: Good Graduation Year: 2010

Relevant Courses Completed:

CODE DESCRIPTION CODE DESCRIPTION

BCIS 1405 Business Computer Applications ITMC 1300 Implementing and Supporting Microsoft Window XP Professional

ITNW 1425 Fundamentals of Networking

COSC 1436 Programming Fundamentals I

SPCH 1321 Business and Professional Speaking

AYB-SD

Human Resources Management

ITSW 2334 Advanced Spreadsheets

TPSB

Security & investigations

ITSW 2337 Advanced Database

Level II

ITMC 1358 Network +

CNA Certificate of Nurse Aide

III. WORK EXPERIENCE HIGHLIGHTS

Nordstrom Houston Galleria (06/2013 to current)

Stock Controlling, web team

Responsible about:

• Responsible for inventory. .

• Responsible for shipping & receiving.

• Experience In whole the inventory.

Sahara Shipping Company .( 10/2012 to 05/2013)

Accountant

• Responsible About:

• Responsible for the accuracy of inventory.( Which as Cars )

• Used customer service skills to make contact with other Company and dispatcher.

• Data entry position.( Sahara inventory program )

MacDonald’s (03/2012 to 10/2012 )

Take orders at Drive through

Responsible About:

• Cash Register.

• Accountants.

• Specialist in Banquet and Catering.

Drake Store (12/2010 to 01/2012)

Accountant

Responsible about:

• Accounting.

• Responsible for the accuracy of inventory.

• Customer Services assisting.

IV. ADDITIONAL

• Bilingual, completely fluent in English and Arabic.

V. REFERENCES

Available upon request

Personal Skills:

• Working effectively within a group (team working).

• Hard worker, ambitious, co-operative, helpful and friendly.

• Self-motivated and good in single or team work.

• Open-minded and learn very fast.

• Ability to adapt well to changes & work under stress.

• Ability to work on shifts basis (any time of the day).

• Analytical approach to problems solving.

Contact this candidate