Customer Service Manager

Location:

Posted:

February 19, 2015

Elizabeth Noland

Sulphur Springs, TX 75482

***********@*****.***

903-***-****

Work history

Jan2015 - April 2015

Jackson Hewitt( Hooten Financial Services)

position: perparer (prepae tax returns, knowledge of tax laws and filling out tax

documents)

May 2012- January 2014

Home Concepts International (Jessica Pope)

Position: Personal Attendant (Help with personal needs, and all personal day to day

activity) Some office work at CANHelp (data base management, filing)

June 2008-March2012

McDonald’s (Nelson Sanchez and Andy Horn)

Position: Floor Supervisor/ Shift Manager for Overnights (Safe Counts, Count down cash

drawers, Provided Training for new employees, Change computer system over for next

day business, data tracking for shifts, helped with product loss management, Some

ordering of products, inventory counts)

Feb 2004 –March 2007

Medina Children’s Home- Day Care (Mr. Greenwalt, Karen Black; Medina home

director: George Rose)

Position: Infant Teacher up to 15 months, occasionally helped with after school aged kids

and preschoolers (Prepared lesson plans, implemented scheduling for feedings and

activities for development. Helped older children with school work

Skills

Microsoft-Word, Excel, PowerPoint, basic tax knowledge and filing, Organization Skills

and detail oriented, good communication skills, teamwork, leadership, customer service

skills, and problem solver, Self-motivated, energetic and quick learner.

Education:

G.E.D. January 2005, BSM management training course may 2009, Swing manager

course August 2008 Associates of Sciences at Paris Junior College: May 2014, Basic Tax

Prep Course,

Special Interests:

Some volunteering at CANHelp (Sulphur Springs) Director Adam Teer

Part of my time spent at Medina Children’s Home was on a volunteer basis.