Customer Service High School

Yesy Chiscull

Margate, FL *****

**********@*******.***

954-***-****

SUMMARY:

• I am positive, self-motivated, energetic, and enthusiastic person.

• Experience in banks, sales, and customer service.

WORK EXPERIENCE:

Operations Accounting Clerk (2011-2014)

Wells Fargo Bank, Boynton Beach, FL

• Performed a variety of clerical duties related to the timely posting of customer deposits.

• Verified check images were clear and re-scanned if necessary.

• Reviewed reports generated to find potential missing work.

• Created end of day closing report.

• Met quality standards and deadlines consistently.

Proof Operator (Data Entry) (2001-2011)

Wachovia Bank, Pompano Beach, FL

• Proofed MICR (Magnetic Ink Character Recognition) line on all documents by

keying relevant numeric data.

• Reconciled debits and credits.

• Maintained work standards around quality, quantity, and deadlines.

• Worked independently while contributing to team goals.

• Met high-volume check processing goals.

Assistant Manager

Brown Shoe Company, Coral Springs, FL (1995- 2001)

• Monitored customer service and served customers as needed.

• Trained new staff.

• Dealt with customer inquiries and complaints.

• Managed deliveries.

• Assisted in payroll preparation.

EDUCATION:

• A.S. degree in General Education

National University of Education - Lima, Peru (1987)

• High School diploma – Lima, Peru (1985)

Skills: fluent in Spanish

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