Medical

ALICIA HARBIN

**** ******* **. **, ***. O-*** Phone: 662-***-****

Atlanta, GA 30331 Email: ***********@*****.***

M E D I C A L A D M I N I S T R AT I V E A S S I S TA N T

Versatile and personable Medical Administrative Assistant with academic and professional experience in the field. Collaborative

professional committed to organizational success and with a demonstrated history of ensuring compliance with regulations,

including HIPAA. Detail-oriented team player with expertise in insurance verification, electronic medical records, billing and

coding, and patient relations. Additional skills include blood draws, injections, and room preparation for clinical staff.

Technically proficient in Web Portal, Intel, Star, MediSoft, and MS Office Suite.

AREAS OF EXPERTISE

Administrative Support Electronic Medical Records ICD-9 and CPT Coding

Patient Scheduling Regulatory Compliance Insurance Verification

Database Management Medical Claims Adjustments Phlebotomy and Lab Work

Day Sheets/Patient Accounts Injections, EKG, and Vital Signs Sterile Wound Care

E DUCATION & CREDENTIALS

Certified Nursing Assistant (CNA) Training, Covenant Medical Institute, 2012

Associate of Occupational Science, Medical Assisting, Westwood College, 2011

Medical Administrative Assistant Program, Lincoln College of Technology, 2005

Certification, CPR, American Heart Association, 2012

RELEVANT E XPERIENCE

PRIVATE IN-HOME CARE, Atlanta, GA 2012 – Present

Private Duty Nursing Assistant

Provide daily care to patients, including personal hygiene and grooming.

Plan and prepare meals based on nutrition plans and dietary restrictions.

Support clinical team with patient assessments and care planning.

Ensure home environment is safe and sanitary for patient.

DR. BRASWELL (OB/GYN CLINIC), Atlanta, GA 2011

Medical Assistant

Interviewed patients about medical data and histories, documenting all information for records, and recorded vital

signs, weight, height, and test results in preparation for visits with physician.

Maintained appointment schedules and collected co-pays after verifying insurance coverage.

Prepared treatment rooms for exams in adherence with safety and sanitation guidelines.

Ensured compliance with HIPAA and other regulations regarding patient records.

PHOENIX HEALTHCARE MANAGEMENT SERVICE, Atlanta, GA 2005 – 2006

Self-Pay Collector

Adjusted medical claims based on new information, regulations, or client communications.

Verified coverage through insurance, Medicaid, and Medicare.

Contacted patients with outstanding bills to advise them of balances and make payment arrangements.

Entered contact information, billing changes, and verifications into database.

ADDITIONAL EXPERIENCE

WENDY’S RESTAURANT, Atlanta, GA 2003 – Present

Cashier

Client Name Resume, Page 2

Manage cash and payments, reporting on discrepancies as they occur.

Place and fill customer orders in accurate and timely manner.

Ensure exceptional customer service for patrons according to brand standards.

Collaborate with team to increase annual sales of $1 million to $2.5 million.

Develop relationships with customers through marketing programs.

Contact this candidate