Manager Management
Resume:
Erika Gonzalez
**** ********* ***** ****** ***. *204
Grapevine, TX 76051
***********@*****.***
ERIKA GONZALEZ
Objective Experienced manager successful in building and motivating dynamic
teams. Cultivates a company culture in which staff members feel
comfortable voicing questions and concerns, as well as contributing
new ideas that drive company growth. Transforms high-potential
staff into outstanding leaders who demonstrate the creativity and
savvy that is critical to financial and operational success. Driven to
cut company costs and boost company revenue through innovative
management techniques. Organized and diligent, with excellent
written, oral, and interpersonal communication skills.
Core Staff Development Staff training
Qualifications Inventory control Supervision and training
Change management Skilled negotiator
Compensation/benefits administration Sound judgment
Policy/program development Computer -savvy
Cross-functional team management Calm under pressure
Salary structure/compensation analysis Problem solving
Experience Self Employed 01/2011 - Current
Started my own business selling electronic accessories. Reduced and controlled
expenses. Managed inventory. Developed plan to increase sales and profit. Surpassed
revenue goals consecutively. Built financial model for new business unit. Created and
executed plans for growth by increasing training and customer satisfaction
Insurance Specialist – Total Eye Care 05/2013 - Current
Use coded data to produce and submit claims to insurance companies. Work directly
with the insurance company, healthcare provider, and patient to get a claim processed
and paid. Review and appeal unpaid and denied claims. Verify patient’s insurance
coverage. Answer patients billing questions, handle collections on unpaid accounts.
Manage the facility’s accounts receivable and accounts payable.
Office Manager – Dr. Pablo Ayub 01/1999 - 12/2010
Responsible for hiring, terminating, and training staff. Oversaw billing, coding, and
collections. Maintained medical records. Made deposits. Reconciled account
information, paid medical office bills, arranged cleaning staff. Ordered medical and
office supplies. Delegated responsibilities to staff. Assessed employee performance.
Developed and implemented office policies and procedures.
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Education University of Texas at El Paso
Bachelor of Business Administration with double majors in Management and
Marketing, 2012
Communication Graduate from the University of Texas in El Paso with double majors
in Management and Marketing. Member of AMA (American
Marketing Association).
References Available upon request
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