Customer Service Sales

CHRISTOPHER OVERSTREET

******@*****.***

*** *** **** ***** # *** North Palm Beach, FL, 33408 United States 931-***-****

PROFESSIONAL EXPERIENCE

Pure Labs Incorporated, West Palm Beach, FL United States

Operations Manager, October 2013 – Present

• Operate the day to day business operations including business development, off premise inventory and

storage locations, order processing, logistics management, and client invoice processing.

• Operate and control all purchasing department and inventory needs according to procedure

• Operate and uphold all quality assurance standards

• Manage local customer accounts such as The Breakers, Mar-A-Lago, and Saks 5th Avenue in Palm Beach.

• Sustain all customer and client accounts nationally and internationally.

Appleone/Ocwen Financial, West Palm Beach, FL United States

Contract Management, October 2012 – October 2013

• Review various documents pertaining to mortgage loans

• Separate and file loan agreements in conjunction with categorization

• Review and confirm accuracy of documents

• Compile spreadsheets composing of all mortgage loan data into Microsoft Excel

Source Interlink Distribution, Bonita Springs, FL United States

District Operations Manager, December 2011 - October 2012

• Integrate sales projects and promotions

• Customer service relations to existing and potential clients, managing all aspects of company needs

• Control the movement of projects into and out of facilities in coordination with designated plan-o-grams

and company procedures.

• Direct and coordinate activities of business or departments with the production, pricing, sales, or

distribution of products

• Coordinated activities directly related to providing services such as marketing, merchandising, and

advertising set up to clients

• Coordinate, set up, and manage staff at numerous locations during project front end reset operations,

display set ups, and marketing displays

• Visit various customer store locations placing orders for low or empty inventory and scheduling restocking

Integrity Nutraceuticals, Spring Hill, TN United States

Warehouse Manager, June 2008 - November 2011

• Control and direct all aspects of the distribution warehouse, production set up, and warehouse employees

• Control all logistic aspects, shipping, receiving, and scheduling

• Control all aspects of inventory, warehouse, production, and quality control hold items.

• Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of

incoming or outgoing shipment. Check specifications of materials loaded or unloaded against information

contained in work orders

• Operate lifting devices, such as forklifts, lift beams, hoists, and elevating platforms, to load, unload, transport,

and stack material

• Knowledge of Occupational Safety Health Administration (OSHA), Federal Drug Administration guidelines

(FDA), National Sanitation Foundation guidelines (NSF)

Pit Row Fast Lube, Columbia, TN United States

Operator/Manager, October 2003 - June 2008

• Operate all aspects of daily business. Build customer relationships and grow the business through customer

service and integrity

• Recruit, hire, train, and develop employees to meet company standards and expectations

• Monitor and manage employees and quality of services rendered

• Handle all aspects of company inventory, purchasing, and receiving

• Review all financial statements, sales and activity reports, and other performance data to measure

productivity and goal achievement and to determine areas needing cost reduction and program improvement

• Manage staff, prepare work schedules, and assign specific duties to employees based upon skill level

• Handle all financial exchanges between company, customers, and vendors

EDUCATION

Columbia State College, Columbia, TN United States

Mass Communication, May 2004

ADDITIONAL SKILLS

• 10 years plus experience in a customer service, warehouse/production, sales, and distribution workplace.

• 7 years plus managerial experience with operations management in customer service, sales, and production

related workforces.

• Proficient with Microsoft Office, Microsoft Excel, office machinery, retail sales equipment and related

inventory and sales software systems.

Contact this candidate