Customer Service Human Resources

J E S S I C A M. C O U S I N S

**** ******** **** *************, ** 48421 810-***-**** ***********@*****.***

E portfolio: http://jessicacousins.weebly.com/

LinkedIn: https://www.linkedin.com/in/jessicamsugraduate/

PROFESSIONAL EXPERIENCE

UNITED BLOOD SERVICES (ALL ABOUT PEOPLE) Phoenix, AZ

United Blood Services is a non profit organization that works with other non profit organizations to aid in blood banking

services.

Human Resources Administrative Assistant, September 2014 to December 2014

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Recruitment process Template Creation

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Employee File Audits Records Scanning

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Terminated File Preparation Data Entry

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United Way Campaign assistance Created desk manuals

UNIVERSITY ADVANCEMENT, MSU East Lansing, MI

University Advancement encompasses the Michigan State University Alumni Association and University Development.

Human Resources Assistant, August 2012 to May 2014

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Resume review Union involvement (observation)

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Candidate selection Payroll

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Interviews Benefits (total compensation packages)

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Recruitment process Research and various other projects.

• Employee and labor relations

SPARTY’S East Lansing, MI

“Convenience store and more!” Coffee, specialty espresso drinks, smoothies, food, ‘convenience store’ items and much more.

HR Supervisor, August 2011 to October 2012

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Employee relations Customer service

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Attendance issues Records keeping

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Oral and written communication Hiring and separation/termination paperwork

Education & Certifications

Lapeer West High School Lapeer, MI

Diploma, High Honors, 2010

J E S S I C A C O U S I N S

Phone: 810-***-**** Page 2

The Bridal SOciety International Certification

Certification: Wedding Planner, June 2012

Michigan State University East Lansing, MI

Bachelors: Bachelor of Arts in Interdisciplinary Studies of Social Science (Human Resource), May 2014

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