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Customer Service Administrative Assistant

Lorain, OH
February 17, 2015

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Da Juanny Diligent, customer


*** *. **** **. ******, OH 44055

focus-minded; quality

with enthusiasm. These


attributes are priceless


and are within me.

Professional & • Attention to Detail; Oral Communicator

• A Leader willing to follow with a student mentality

Personal • A Team Player who strives to set the pace

• Believes in handling matters with diligence

Profile • Multi-Tasks with a Sense of Urgency

• Troubleshooter who effectively probes for understanding

Outlook, Windows 7, Server Microsoft Word

Technical Skills 2003, Oracle, Onbase, Citrix

Microsoft PowerPoint

Migration Procedures

Software Upgrades Microsoft Excel

Troubleshoot issues

Work Experience Field Nation 10/2014-Present Duties include the installation,

repair of CPUs, TVs, Kiosh, and


mass deployment of workstations.

Field Service Technician

Troubleshooting also.

C.V.C. S, 8/2012 – 5/2013 Teach students from K-9th grade

Cleveland, OH computer literacy. Assist school and

staff with help desk support.

Computer Tech Instructor / IT

Lawton Institute 7/2008 – 8/2012 Train students for on-air perfor-

Oak Park, MI mance of script reading, copy-

Radio /Tv Instructor writing, and ad-lib as a voice-over

performer. Train students for cable

routing, equalizing, compression,

and pre-production

Education Henry Ford Community College Dearborn, Michigan

Computer Science / IT Pursuing Degrees

Business Administration Pursuing Degrees

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