Customer Service Administrative Assistant

Objective

Above all my goal is growth; growth for myself as well as for others that I can be of service to. My Goal is to gain knowledge so that I can be

the most effective person possible. As I become more knowledgeable I therefore am able to be more resourceful gaining more expertise and

productivity. While Maintaining an open mind I am able to remain coachable and able learn all I possibly can to become a better person each

and everyday. I am also looking forward to being of service to others, offering support and knowledge learned in college and in the field.

Experience

Garden of Eden Family Daycare December 2014 –Present 2936

Tenbroeck Ave Bronx, NY 10463

Observe and monitor children's play activities. Keep records on individual children, including daily observations and information about activities, meals served,

and medications administered. Instruct children in health and personal habits such as eating, resting, and toilet habits. Read to children, and teach them simple

painting, drawing, handicrafts, and songs. Organize and participate in recreational activities, such as games.Assist in preparing food for children and serve meals

and refreshments to children and regulate rest periods.

Substitute Teacher for Inwood Academy Charter School June 2011 – December 2013 433

West 204th Street New York, NY 10034

I worked in the absence of the regular classroom teacher to help students to learn subject matter and/or skills that are required for scheduled lessons and to provide

meaningful instruction for assigned classrooms. I created a classroom environment that is conducive to learning and appropriate to the maturity and interests of the

students. I provided guidance the learning process toward the achievement of curriculum goals and objectives as indicated in the lesson plans for the lessons, units,

or projects assigned.

Loss Prevention Officer for Macy’s Department Store October 2012 – May 2013 800

Central Park Ave., Cross County Shopping Center, Yonkers, NY 10704

I was responsible for minimizing the financial losses of a retail operation related to theft, vandalism, accident and injury. I was required to have the ability to

develop ways to detect safety issues and security violations, and to put programs in place to prevent repeat occurrences. I was expected to communicate effectively

and work cooperatively with store and law enforcement personnel.

Administrative Assistant for Sheridan Garage Car Corp October 2006 – September 2013

1038 Freeman Street Bronx, NY 10459

Tasks included word processing, audio and copy typing, letter writing, dealing with telephone, letter and email enquiries, creating and maintaining filing systems,

keeping diaries, and appointments for clients and staffs. Maintain office operations by receiving and distributing communications; maintaining supplies and

equipment; picking-up and delivering items; serving customers.

Education & Certifications

St. Catherine’s Academy August 2006 – June 2008

John F. Kennedy High School September 2008 – June 2010

City University of New York Lehman College August 2010 – December 2014

• Psychology Bachelors of Arts

Security Guard License 2012

CPR and First Aid Certification 2014

15 hour Child Development Training 2014

15 hour Health & Safety Training 2014

Skills

Computer Competence: Microsoft Office; Word, Powerpoint and Excel. QuickBooks. 50WPM.

Administrative: Database Entry, Customer Service and Scheduling

Curriculum & Instruction: Dependability, Common Core Standards, Literary Analysis, Lesson Planning and Classroom Technology

Physical Education: Basketball Player & Coach, Volleyball Head Coach

Foreign Language: Fluent Spanish, Some Italian, Some Sign Language

Community Engagement: Missionary & Non Profit Work, Youth Development

2

Chris Mary MartinezChris Mary Martinez Chris Mary Martinez

2723 Lurting Ave Bronx, New York 10469

Phone: 646-***-**** E-Mail: *********.**********@*****.***

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