Manager Customer Service

Max Schoenfeld **** **TH Terr N • Pinellas Park, FL 33781 • 727-***-**** • ************@*****.*** WORK HISTORY United One Insurance Social Media Manager / Customer Service Rep June 14 - Current • Created and Maintained company website in Joomla • Maintain company Facebook pages • Greet customers, accept payments and aid in writing auto policies Resource Property Management Community Association Manager July 13 – June 14 • Managed a portfolio of up to 10 properties handling the day to day management and coordination of association operations, maintenance and administrative functions. • Worked closely with the Board Members, Maintenance, Vendors and Contractors to provide direction and leadership. • Prepared annual budgets, created association agendas and minutes for meetings and worked to ensure associations operated within federal, state, and local laws. • Supervised and provided leadership to maintenance personnel and vendors. RealManage Community Association Manager June 11 – June 12 • Managed a portfolio of up to 15 properties handling the day to day management and coordination of association operations, maintenance and administrative functions. • Worked closely with the Board Members, Maintenance, Vendors and Contractors to provide direction and leadership. • Prepared annual budgets, created association agendas and minutes for meetings and worked to ensure associations operated within federal, state, and local laws. The Continental Group, Inc. Community Association Manager May 08 – March 11 • Prepared annual association budget to include research and review of association expenses and replacement costs of equipment. Collected proposals from vendors for work needed by the association. Paid association expenses while constantly reviewing budgeted line items to ensure the association stayed within budget. Prepared monthly and weekly reports in order to report on property finances. • Enforced Association’s bylaws and Board rules and regulations under Board supervision. Worked to ensure that the association operated within federal, state, and local laws. • Attended board meetings, annual meetings, board workshops and instructional meetings regarding the industry. Prepared for annual meetings to include mail out of notices. • Inspected owner and common area property to evaluate property’s condition and identify/address any areas of potential concern. Administered and supervised contracted services conducted for the association. Prepared monthly and weekly reports in order to report on maintenance activity. Pinellas REALTOR® Organization Technology Coordinator Prior to January 2002 the Greater Clearwater Association of REALTORS® Oct 99 to May 02 • Aided committees, prepared agenda’s and minutes, and taught classes on technology to fellow staff employees. • Educated REALTORS® on and enforced rules regarding the Multiple Listing Service. • Created and maintained association web site. • Provided consulting and technical support for 5000+ membership and staff with regard to Real Estate Software and technology issues involved in the Real Estate Industry. EDUCATION AS Computer Science Remington College, Largo FL COMPUTER SKILLS Software: MS Office (Excel, Word, Outlook, Publisher), DreamWeaver, Adobe Acrobat, Adobe PhotoShop, Doorking and SES Gate Software. ADDITIONAL INFORMATION: Held Top Secret Security Clearance in US Army from 1990 to 1995. LCAM since 2006