Jill Phillips
***** ******* *****, *******, ** **037
*********@*******.***
Twitter: @JillPhillips05
OBJECTIVE
Currently seeking a content marketing position which will effectively utilize all acquired skills and
abilities, bringing over 18 years of related experience and areas of expertise as follows:
Writing, Editing & Production
News Event Research
Reporting Accuracy & Integrity
Media Relations
Press Releases
Event Planning
Metrics
Social Media Platforms
Relationship Building
WordPress
Administrative Support
Travel Arrangements
Calendar Management
Customer Service
Expense Reporting
Payroll Administrator
SUMMARY OF QUALIFICATIONS
Detail-oriented and highly qualified professional with extensive experience in writing, editing,
research, event planning and administration. Experienced in Microsoft Suite, Google Documents,
and social media platforms.
EDUCATION
Indiana University-Purdue University at Indianapolis
B.S. in Journalism, Minor in Political Science (2001)
Paralegal Certificate (2003)
PROFESSIONAL PROFILE
The Indianapolis Star August 2012-September 2014
Writer/Editorial Assistant
Served in a dual role as a Business reporter and Newsroom Administrative Assistant.
Technical writing and editing
o Collaborated with staff of three to facilitate publication writing, editing, and production of
Business-related news while serving as a subject matter expert liaison, and researcher into news
events.
o Edited personal work for publication, and written work of other administrative staff and
management correspondence for internal use.
o Produced over 200 business profiles yearly that appeared on digital and print media platforms, in
addition to providing content for breaking news events.
o Produced photo galleries, and wrote and edited news briefs and press releases using WordPress
and other online programs. Several galleries received over 30,000 clicks.
Notable accomplishment: Was recognized by top Star management for the creation of a
series of online stories on top home sales that consistently garnered over 100,000 website
visits.
Adept at using online metrics tools to determine how content resonates with consumers.
o
Instrumental in the planning and execution of the newspaper’s holiday season shopping coverage.
o
Developed digital and print-specific plans. Coverage relied heavily on the use of Twitter,
Facebook and using iPhones to create short videos and take pictures.
Responsible for taking photographs using an iPhone or digital camera. Pictures were used to
o
enhance print and online products.
Created short videos using Apple’s iMovie app to enhance online products.
o
Written Communication
Interviewed individuals, researched facts, and located details to ensure the accuracy of reporting.
o
Adept at authoring and editing subjective news stories with an emphasis on accuracy and integrity.
o Coordinated with politicians, including congressional members, as well as business owners, high
ranking business professionals, military personnel and the general public to obtain information
required to write articles.
o Production of written communication was a critical daily task requiring usage of correct English
grammar, punctuation, and spelling. Information was conveyed in a succinct and organized
manner to address the specific audience, including general public, business professionals, and/or
internal staff.
Attention to detail
o Production of written communication was a critical daily task requiring usage of correct English
grammar, punctuation, and spelling. Information was conveyed in a succinct and organized
manner to address the specific audience, including general public, business professionals, and/or
internal staff.
o Researched, evaluated, verified and compiled information in response to inquiries from reporters,
management and other staff using local, state and federal databases for background information.
This information was used personally, or by other staffers, to contact individuals or businesses for
potential stories or projects.
o Attention to detail was critical as the data researched and articles written were for publication in
the hard copy and online newspaper.
o Knowledgeable to the rules, policies, procedures, of the organization and the newspaper industry,
including obtaining public documents, understanding what can be republished from other sources,
liability for publishing content, etc.
o Authored daily and weekly features with little or no supervision and maintaining full
accountability for the integrity of reporting duties.
Administration and Management
o Developed time-saving methods and spreadsheets for completing payroll, paying correspondents.
o Participated in the overall administration of the newspaper by handling departmental payroll, as
well as by sorting and distributing incoming correspondence.
o Committed to continuous improvements to gain efficiency and effectiveness. One example is the
development of spreadsheets and methods to pay correspondents. These methods included an
email invoice procedure for freelance workers to ensure their pay was accurate and on-time.
o Performed a variety of administrative duties such as electronic calendaring, timekeeping, travel
arrangements, managing visitors, processing documents for others, filing, maintaining and
retrieval of documents, managing meetings, and taking/documenting meeting minutes.
o Planned, attended and took notes, maintaining a database of staff meetings for management’s
reference, and planning company-wide gatherings, and informational events featuring local
business professionals and editorial staff.
o Trained new and transitioning employees on required duties and newsroom procedures, including
monitoring and editing their work for accuracy, details and completeness.
Jill Phillips
12601 Loyalty Drive, Fishers, IN 46037
*********@*******.***
Twitter: @JillPhillips05
Anticipated and met the needs of both internal and external customers delivering high-quality
o
products and services through excellent customer service, delivering exceptionally well reported
and written articles.
Served as Newsroom Move Coordinator as the newspaper prepared for its move to a new location.
o
Within that role was responsible for developing a calendar of deadlines, creating flyers, seeking
out volunteers, keeping Newsroom staff abreast of date changes, instructions for preparing boxes
and meeting deadlines set by the Building Move Coordinator.
Completed administrative duties and authored daily/weekly features with little or no supervision
o
and maintaining full accountability for the integrity of reporting duties.
Experience and knowledgeable in using computers, and computer applications, including
o
Microsoft Suite, to analyze and communicate information in the appropriate format. Other
technology usage includes high-speed printers, scanners, and fax machines.
The Indianapolis Star October 2003-August 2012
News Assistant for Business
Served in reporting and administrative assistant role for the Newsroom’s business department.
Technical writing and editing
o Collaborated with staff of three to facilitate publication writing, editing, and production of
Business-related news while serving as a subject matter expert liaison, and researcher into news
events.
o Edited personal work for publication, and written work of other administrative staff and
management correspondence for internal use.
o Produced over 200 business profiles yearly that appeared on digital and print media platforms, in
addition to providing content for breaking news events.
o Produced photo galleries, and wrote and edited news briefs and press releases using WordPress
and other online programs. Several galleries received over 30,000 clicks.
o Adept at using online metrics tools to determine how content resonates with consumers.
o Knowledgeable to the rules, policies, procedures, of the organization and the newspaper industry,
including obtaining public documents, understanding what can be republished from other sources,
liability for publishing content, etc.
o Instrumental in the planning and execution of the newspaper’s holiday season shopping coverage.
Developed digital and print-specific plans. Coverage relied heavily on the use of Twitter,
Facebook and using iPhones to create short videos and take pictures.
o Responsible for taking photographs using an iPhone or digital camera. Pictures were used to
enhance print and online products.
Written communication
o Interviewed individuals, researched facts, and located details to ensure the accuracy of reporting.
Adept at authoring and editing subjective news stories with an emphasis on accuracy and integrity.
o Coordinated with politicians, including congressional members, as well as business owners, high
ranking business professionals, military personnel and the general public to obtain information
required to write articles.
o Production of written communication was a critical daily task requiring usage of correct English
grammar, punctuation, and spelling. Information was conveyed in a succinct and organized
manner to address the specific audience, including general public, business professionals, and/or
internal staff.
Attention to detail
Production of written communication was a critical daily task requiring usage of correct English
o
grammar, punctuation, and spelling, and editorial guidelines. Information was conveyed in a
succinct and organized manner to address the specific audience, including general public, business
professionals, and/or internal staff.
o Researched, evaluated, verified and compiled information in response to inquiries from reporters,
management and other staff using local, state and federal databases for background information.
This information was used personally, or by other staffers, to contact individuals or businesses for
potential stories or projects.
o Attention to detail was critical as the data researched and written articles were used for publication
in the hard copy and online newspaper.
o Authored daily and weekly features with little or no supervision and maintaining full
accountability for the integrity of reporting duties.
Administration and Management
o Developed time-saving methods and spreadsheets for completing payroll, paying correspondents.
o Participated in the overall administration of the newspaper by handling departmental payroll, as
well as by sorting and distributing incoming correspondence.
o Committed to continuous improvements to gain efficiency and effectiveness. One example is the
development of spreadsheets and methods to pay correspondents. These methods included an
email invoice procedure for freelance workers to ensure their pay was accurate and on-time.
o Performed a variety of administrative duties such as electronic calendaring, timekeeping, travel
arrangements, managing visitors, processing documents for others, filing, maintaining and
retrieval of documents, managing meetings, and taking/documenting meeting minutes.
o Planned, attended and took notes, maintaining a database of staff meetings for management’s
reference, and planning company-wide gatherings, and informational events featuring local
business professionals and editorial staff.
o Trained new and transitioning employees on required duties and newsroom procedures, including
monitoring and editing their work for accuracy, details and completeness.
o Anticipated and met the needs of both internal and external customers delivering high-quality
products and services through excellent customer service, delivering exceptionally well reported
and written articles.
o Completed administrative duties and authored daily/weekly features with little or no supervision
and maintaining full accountability for the integrity of reporting duties.
o Experience and knowledgeable in using computers, and computer applications, including
Microsoft Suite, to analyze and communicate information in the appropriate format. Other
technology usage includes high-speed printers, scanners, and fax machines.
The Indianapolis Star January 2000-October 2003
Obituary Editor, Writer
Produced an average of 15 obituaries a day.
Served as Obituary editor on Sunday.
Edited 25 to 40 obituaries written by obituary staff for AP style, accuracy and spelling.
Managed staff of two to three interns.
Knowledgeable to the rules, policies, procedures, of the organization and the newspaper industry, including
obtaining public documents, understanding what can be republished from other sources, liability for publishing
content, etc.
Experienced and knowledgeable in using computers, and computer applications. Proficient in Microsoft Suite, to
analyze and electronic calendaring. Other technology usage includes high-speed printers, scanners, and fax
machines.
Production of written communication was a critical daily task requiring usage of correct English grammar,
punctuation, and spelling. Information was conveyed in a succinct and organized manner to address the specific
audience, including general public, business professionals, and/or internal staff.
Jill Phillips
12601 Loyalty Drive, Fishers, IN 46037
*********@*******.***
Twitter: @JillPhillips05
Directed incoming calls to the appropriate writer, editor or department
The Indianapolis Star December 1995 – January 2000
Copy Messenger
Sorted mail and faxes for a 150 person department.
Responsible for delivering items to various departments.
Experienced and knowledgeable in using computers, and computer applications. Proficient in Microsoft Suite, to
analyze and electronic calendaring. Other technology usage includes high-speed printers, scanners, and fax
machines.
Directed incoming calls to the appropriate writer, editor or department.
Deep Ripples January 2012-April 2012
Freelance Blogger
Served as ghost blogger on a freelance basis for the online marketing firm’s clients.
Interviewed client employees, wrote and edited blog posts and press releases for industry-specific
publications.
o Anticipated and met the needs of both internal and external customers delivering high-quality
products and services through excellent customer service, delivering exceptionally well reported and
written articles.
Collaborated with Deep Ripples executives on marketing strategies.
Production of written communication was a critical daily task requiring usage of correct English grammar,
punctuation, and spelling, and editorial guidelines. Information was conveyed in a succinct and organized
manner to address the specific audience, including general public, and/or internal staff.
CIVIC/VOLUNTEER EXPERIENCE
Holy Spirit Catholic Church at Geist: member.
Indy Black Sox 8U Baseball: volunteer as marketing, fundraising and sponsorship chair, event planner, and
score book keeper.
Mt. Vernon Optimist Club: Volunteer T-ball coach and concession stand.
REFERENCES
Available upon request.