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Industrial Engineer

Franklin, TN
February 17, 2015

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Payal Neema *** Bluebell way

Franklin, TN *****

Cell: 615-***-****

Results - Driven Business Process Improvement Expert

9+ years of expertise in business process improvement, lean

manufacturing, production planning and scheduling, cost savings, and

productivity improvement.

I am a result- producing, data -driven performer with a solid history of

driving efficiency, productivity, and profitability through process

analysis and improvement, strategic planning, and tactical execution. I

have worked extensively with manufacturing, service, and distribution

industry to lend expertise in a wide array of core industrial engineering

and project management areas enumerated below. I have been recognized by my

superiors and peers as analytical, quick -learner, reliable, and excellent

team player.


* Process Improvement * Lean Manufacturing

* Project Management

* Strategic Business Planning * Logistics Management *

Production Planning and Scheduling

* Incentive Management * ISO 9000 Concepts

* Business Process Reengineering

* Inventory Management * Strong Analytical Skills

* Quality Assurance


Industrial Engineer - Industrial Engg Team

(Nov'12- Feb'14)

Nissan North America Smyrna, TN

Key Achievements

. Performs a variety of engineering assignments in work measurement for

the establishment of standards.

. Line balancing of Pre Delivery and PQA area due to changes in product

mix, production volume fluctuations and introduction of new models.

. Support manufacturing by applying lean manufacturing principles, lead

kaizen activities to reduce


. Plans and oversee utilization of production facilities and personnel

in departments.

. Monitor and target the value added percentages for area of response.

. With the introduction of new product line, currently working for

capacity analysis based on cycle time and assessment of all down time

and developing TAKT time at the various stages of Pre Delivery and PQA


. Part of core team working on cost benefit analysis for the future

investment based on equipment constraints and labor cost involved.

Industrial Engineer - Work Standards Team

(Feb'09- Aug'12)

Hot Topics Inc. La Vergne, TN

Conceptualized, formulated, and established various business processes to

support Hot Topic Distribution Center business. Implemented incentive

based pay programs utilizing the Labor Management System. Standardized

processes and layouts based on lean manufacturing concepts. Developed

Capacity model to determine bottleneck constraints and helped in strategic

planning for future expansion projects based on market demand.

Key Achievements

. Developed and standardized various business processes for clearance

merchandise handling and processing, receiving, auditing, back stock,

and value added services by streamlining and tracking critical paths.

. Expanded standardization of processes in the Distribution Center from

36% to 55%.

. Achieved improvement in Process and Layout for the Clearance return

merchandise reducing multiple handling, and number of process stages,

leading to an overall cost saving of ~$200,000 per year along with

manpower reduction from 18 to 6.

. Reduced turn over time for clearance processing from 4days to 1day,

improving the organization's ability to respond quickly to reduced lead

time and emerging needs.

. Established new process for handling single orders resulting in

effective utilization of limited conveyor capacity and man power.

. Defined and established process for new product line POD (Print on

Demand) with layout planning, capacity and man power calculation.

. Analyzed all the steps involved from manufacturing to sales and

distribution and recommended process changes to improve productivity

and identify and eliminate Non Value Added (NVA) activities.

Service Parts Engineer - Part Change Management Team (Jun'05-


GM-Saturn Corp Spring Hill, TN

Collaborated with design engineering team and dealers and manage parts

change activity for Saturn Service Parts. Coordinated all activities

involved with Service Parts change, and Service Engineering release.

Key Achievements

. Exclusively managed the parts change activity of the existing

production lines (Saturn S-series, Saturn L-series, Ion, Vue), and

developed entirely the Chassis parts catalog of 3 new production lines

(Relay, Sky, Aura).

. Made Service Determination, created and maintained service parts

strategy, indicating which production parts will be released for

service, which components of production assemblies will be serviced,

and identifying service only parts such as kits, re-manufactured parts

and determining Annual Planning Volume .

. Reviewed Work Orders and provided feedback on missing service

information and service parts, past model usage, disposal costs, and

rework coordination.

Senior Engineer - Lancer Vendor Development Cell (Jun'99 - Jul'00)

Hindustan Motors Limited Pithampur, India

Coordinated with sales, engineering and marketing department to generate

production plan and forecasted the sales. Conducted quality and cost

benefit analysis for identified parts, evaluated local vendors production

facilities, production plan schedule conducted and price negotiations with


Key Achievements

. Successfully achieved cost reduction in Mitsubishi-Lancer Engine and

Transmission by local sourcing of imported Sheet Metal & Forged parts,

within the allotted time and budget leading to an annual saving of

$100K. Evaluated and rated Vendor performance against Quality


. Developed Quality specifications for Vendors Developed and implemented

Vendor Self Certification Process for ISO certification and developed

Production Parts Approval Process (PPAP).

Module Leader - Industrial Engineering (Aug'97 - Jun'99)

Hindustan Motors Limited Pithampur, India

Leader of Business Process Reengineering team for implementing Cellular

Manufacturing concept. Implemented concepts of Lean Manufacturing and

efficient organization by completely redesigning the Plant Process

Architecture and achieved a step change in Quality, Cost, and Service.

Implemented the concepts of Business Process Reengineering, as well as

concepts of Quality Circle and Key Result Areas (KRA's) at individual,

cell, module, and plant levels based on long- and short-term corporate


Key Achievements

. Achieved 25% increase in Plant productivity by designing and

implementing new line layouts for Plant wide manufacturing and assembly

lines based on natural grouping of process, and decentralization of

support services, to support a product mix.

. Established new standards in Manpower allocation, and Planning by

conducting Method and Time study for different work stations and

assembly lines

. Achieved 200 seconds (25%) cycle time reduction on the Isuzu assembly

line through line balancing, Kanban, 5S, and implementation of JIT


. Achieved 15% reduction in inventory cost including that of raw material

and finished products thru streamline Product category

Industrial Engineer (Jan'97 - Aug'97)

Hindustan Motors Limited Pithampur, India

. Core member of Mitsubishi Lancer project introduction team, involved

with Capital Budget planning and monitoring, Master Plan scheduling,

new Equipment ordering and installation

. Developed facility layouts, Setup capacity plans, and Established

manpower norms for the Lancer Power Unit. Implemented Process Failure

Mode and Effect Analysis (pFMEA) for Lancer Power Unit.

. Chief Architect of Incentive Scheme for Productivity enhancement

Involved in planning, scheduling, and setup of the Lancer Power Unit

Assembly Line Capital Budget Tracking and Monitoring

Lead Auditor (Feb'99 - Jun'00)

Hindustan Motors Limited Pithampur, India

. SGS Yarsley International Certification Services ( -

Certification Number: 99/D502149S/6262

. Prepared and updated Apex Manual, conducted Quality Audits as scheduled

and monitored follow up action.

. Conduced ISO-9000 Awareness training in-house at multiple levels of


Graduate Engineering Trainee (Sep'96 - Jan'97)

Steel Tubes of India Limited Dewas, India

. Involved in formulation and successful implementation of incentive

schemes for Tube mill and cutting machine work centers

. Achieved 10% reduction in setup time for various tube sizes.


. Bachelor of Engineering. (Industrial & Production Engineering.), SGSITS,

Indore University, India, 1996.

Professional Affiliation

. American Production and Inventory Control Society (APICS)

. Auditor/Lead Auditor Training for ISO-9000 Compliance


Software Packages: UMT+, MS Office Productivity Suite (Project, Excel,

PowerPoint, Word), AutoCAD, MS project

Database Packages: Oracle, SQL/PL-SQL

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