Quality Assurance Manager

ARTHUR – JOHN PATRICK CLIFFORD

Email: ***********@*****.*** Cell: 801-***-****

SUMMARY:

Accomplished Quality leader with a proven ability to inspire/mentor quality assurance teams to increase company

compliance and cost savings through risk assessment and continuous improvement projects.

Coordinated the quality department in rebranding almost a billion dollar company

Assisted in the establishment of an international quality system in multiple countries

Developed a risk assessment/supplier qualification program resulting in the reduction of over 600 laboratory

tests per year

Reduced annual audits with the Therapeutic Goods Administration of Australia to a three year audit frequency

which resulted in a reduction of inspection costs totaling $66,000

Hosted the quickest audit the FDA inspectors’ have conducted in their careers with no 483’s identified

Established a facility management program for contract manufacturers using key process indicators, facility

visits, and documentation review

WORK HISTORY:

Vega; Salt Lake City, UT

Quality Assurance Facility Manager, 2014-2015

Manage Vega’s contract manufacturers and 3PL warehouse through monthly audits and production line checks

Developing HACCP plans, improvement projects, and assist in investigating all non -conformances determining

and implementing corrective and preventative actions

Assess the risks of contracted manufacturers though documentation analysis, physical audits, key process

indicators, and process flows and identify solutions to mitigate risks

USANA Health Sciences; Salt Lake City, UT

Quality Assurance Systems Supervisor, 2013-2014

Implementing, managing and controlling quality systems to meet and maintain regulatory compliance

Identify and implement system projects improving system efficiencies

Quality Assurance Supervisor / Analyst III, 2012 - 2013

Supervisor for three Quality Assurance employees and mentor to an additional 3 employees

Hosted various regulatory and compliance audits for bodies such as: FDA, Therapeutic Goods Administration

(TGA), and NSF

Supply management coordinator developing and implementing supplier audits, desktop audits, and GMP

agreements and risk assessments to qualify suppliers

Internal audit program director with auditing pool of approximately 20 auditors

Training program innovator, teaching approximately 28 employees to prepare for and pass ASQ certifications

Quality Assurance Analyst, 2010-2012

Change control analyst for specifications, batch production records, and procedures

Developed standard operating procedures for Quality Assurance

Microbiologist, 2007-2012

Developed and executed test method validation for microbiological testing

Assisted in the validation of laboratory equipment

EDUCATION:

Master of Business Administration

Bachelors of Science in Biology, Minor in Information Systems

American Society of Quality (ASQ) Certificates in: CMQ/OE, CQA and CQIA

Toastmasters: Competent Leader, Competent Communicator

Fluent in Spanish

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