Administrative Assistant Health
Resume:
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o o o o o Edward Stanton
**** ***** ****e NE, Apt. 3
Washington DC, 20002
********@***************.***
Work History
Congress Heights Main Streets – Washington, DC – In Person Assister September
2013 to May 2014
Participated in training and certification activities to gain understanding of all facets of the DC
Health Insurance Marketplace
Assisted consumers in understanding insurance choices, federal tax subsidies, public plans, plan
benefits, co-payments and other cost-sharing expenses
Facilitated selection of a Qualified Health Plan; ensuring that only consumers make decisions
about in which plan to enroll
Updated job knowledge by participating in educational opportunities
Maintained expertise in eligibility, enrollment, and program specifications
Conducted public education activities to raise awareness about the Exchange
Provided information and services in a fair, accurate, and impartial manner. Namely information
acknowledging other health programs (such as Medicaid and the Children’s Health Insurance
Program (CHIP);
Provided referrals to any applicable office of health insurance consumer assistance or health
insurance ombudsman or any other appropriate state agency or agencies, for any enrollee
with a grievance, complaint, or question regarding their health plan, coverage, or a
determination under such plan or coverage
Provided information in a manner was is culturally and linguistically appropriate to the needs of
the population being served by the Marketplace, including individuals with limited English
proficiency, using available tools, such as fact sheets, and functions for individuals with
disabilities in accordance with the Americans with Disabilities Act and Section 504 of the
Rehabilitation Act
Responded to customer inquiries by confirming understanding of each inquiry; gathering and
researching information; assembling and providing information; and verifying the customer's
understanding of information and answer
Maintain reports and records as required regarding services performed and individuals assisted
Congress Heights Main Streets – Washington, DC – Administrative Assistant -- November
2012 to September 2013
Reported directly to the Chairman and the Executive Director
Provided high-level routine administrative support services including: outstanding customer
service to community residents and local businesses seeking assistance from CHMS,
answering and routing telephone calls, ordering office supplies, filing (electronic and paper
copies), sending and receiving faxes, email correspondence, mail collection and distribution,
etc.
Processed check requests
Assisted Special projects as assigned, i.e. participate in Councilmember Barry’s Annual Turkey
Give Away by collecting and inputting data from turkey recipients
Resume – E. Stanton
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Clark Home Improvement – Washington, DC – Laborer April 2008 to
October 2010
Inspected floor tile, wall coverings, siding, glass and woodwork to detect broken and damaged
structures
Inspected floor tile, wall coverings, siding, glass and woodwork to detect broken and damaged
structures
Filled cracks and other defects in plaster and plasterboard and sand patch, using patching plaster,
trowel and sanding tool
Assembled and fastened materials to make framework and props, using hand tools and wood
screws, nails, dowel pins and glue
Built and repaired cabinets, doors, frameworks, floors and other wooden fixtures used in buildings,
using woodworking machines, carpenter's hand tools and power tools
Removed damaged and defective parts and sections of structures and repaired and replaced,
using hand tools
Super Liquors – Washington, DC – Sales Associate and Inventory Clerk January
2000 to January 2007
Compiled records concerned with ordering, receiving, storing, materials, supplies and equipment
Kept back order files
Maintained inventory, purchasing and shipping, records
Executed daily operations of store functions and upkeep
Prepared requisitions, orders, and other documents for purchasing or requisitioning new and
additional stock items
Counted material, equipment, merchandise and supplies in stock
Recorded cash receipts and articles received and delivered
Accepted and paid off bets placed by patrons for DC State Lottery
Recorded transactions using cash register
Accepted cash and checks for DC Lottery
Reconciled daily summaries of transactions to balance books
AFSCME – Washington, DC – Telemarketer August 1990 to
December 2000
Collected Union members and updated information
Contacted union members to inform of dues owed and other union business
Scheduled appointment meetings for union members
Peter Gordon Roofing – Capital Heights, MD – Roofer October 1985 to
August 1990
Covered roofs with roofing materials other than sheet metal, such as composition shingles and
sheets, wood shingles, and asphalt and gravel, to waterproof roofs
Overlapped successive layers with rubber tacked on shingles.
Trained and managed new hires and
Achieved significant improvements on company’s productivity
Education
University of the District of Columbia – Washington, DC
MS Office (Word, Outlook, Excel and Power Point)
OSHA Occupational Safety and Health Administration - Certified
National Safety Council, CPR - Certified
Green Advantage Certified
Resume – E. Stanton
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