Customer Service Plant

Paula S. Hart *** Walnut, Wyandotte, MI *****

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************@***.*** . Cell 734-***-****

Relevant Skills

. QAD MFG PROCMS, CMMS (Ford), QED and DDL database systems. Supplier

scheduling, production scheduling, cost negotiating. Logistics scheduling

and routing. Warehouse layouts. Overseeing staff (buyer, production

scheduler, material handlers, shipping and receiving)

ERP, MRP, production scheduling and purchasing.

Experience

Bosal Exhaust Systems Ypsialnti, MI 48197 July 2014- Present

Supply Chain Excellence Specialist

. Line feed and flow design

. Defining, writing and launching plant level best practices based lean

manufacturing standards

. Member of the BOOST team to roll out lean pull based production

. Creation of a level scheduling file with direct feed from EDI

. Redesign of warehouse layout to facilitate efficient material flow

into and out of the warehouse

. Design TUA (truck unloading area) and TPA (truck preparation area) to

control incoming and out-going product flow.

. Redesign of line feed flow racks, tugger trolleys, WIP trolleys,

baffle racks and long tube carts

. Design and launching of production and replenishment Kan Ban system

Experience

Faurecia Sterling Heights Seating/MSXI February 2014- July 2014

Engineering Change Coordinator

. Management of all production engineering changes

. Define for in plant control of and cascade plant ECR/ECO, customer

CN's and deviations.

. Cross functional team lead for PC&L and Engineering to ensure zero

line interruption due to changes and or deviations and alerts

. Set up and releasing of all BOM's while leading coordination with PC&L

to achieve the correct part at the correct time to the line and the

customer.

. Coordinate changes with the customer to achieve zero obsolescence

when possible. Track and process an obsolescence with the customer per

their defined process.

. Incorporating the customers supplier requirements into plant work

process to enable the plant to not just meet but to exceed customer

expectations.

Faurecia Saline/MSXI September 2012- January 2014

PC&L Lead for Business transformation

Lead for business transfer of IP assembly to joint venture DMS.

. Analysis of vehicle line volumes using this data to coordinate raw

materials end item balance outs.

. Schedule production to have zero obsolescence at balance out for

business (final assembly) transfer.

. Detailing in Six Sigma format to prove out data, show process flow and

PFMEA risks.

. Main interface between DMS, Ford and Saline facilities in order to

facilitate smooth transition of programs and process's.

. Successful transfer of five full IP assembly operations for Saline to

DMS with no impact to Ford assembly operations.

. PC&L lead for launch of flat storage, stock leveling Kan Ban and small

train routing.

. PC&L lead for transition of Saline plant from using Ford CMMS systems

to SAP for all plant operations.

Magna Powertrain, Sterling Heights October 2011 - August 2012

Materials Manager

Over see all aspects of the Materials department. Production Scheduling,

Purchasing, Logistics, Customer Service, Material Handling

. Focus on exceeding the customer expectations not just meeting them

exceeding them

. Putting in place Lean manufacturing principles

. Using MMOG to set up process and procedure.

JCIM - Johnson Controls Interiors October 2009 - Oct 2011

Master Scheduler

Database maintenance QAD MFG PRO, CMMS, SMART and EIPC. Main customer

interface. Oversee launches and build outs. Successful implementation of

SAP from QAD with zero impact to plant or customers. Engineering Reviews,

Fit & Function,AAR. Review customer demand and requirements and forecast

demand. Maintain budget analysis for cost efficient production. Work

continuous improvement group to facilitate Kaizen events. MMOG and Q1

coordination.

. Instituted first Haikai board before launch of Kaizen

. Main point for customers for all aspects of the business.

. Team lead for conversion from QAD to SAP oversaw implementation and

verification of data.

. Instituted Best Practices encompassing customer requirements. Led

North American Ford Business Unit continuous Improvement.

. Completed JCIM University course of Supply Chain Management scoring in

the 90th percentile.

Penske Logistics/Auto Alliance, Flat Rock, MI February 2007 - October

2009

Materials Planning & Logistics Analyst

Expediting critical parts to support production. Database maintenance

CMMS, LMS and Route Scan. Trouble shooting supplier compliance concerns.

Inventory control and logistics.

. Received Ford Team Award for outstanding performance

. Go to for supplier compliance and EDI.

. Build out and open to go group leader

. Completed Ford Six Sigma training obtaining Black Belt status.

. Team lead for overseeing supplier bankruptcy and transfer of tooling

and releases from old source to new.

Materials Manager

Eagle Industries Inc., Wixom,MI October2002 - February 2007

Production purchasing, production scheduling, customer liaison, ERP

specialist, customer database management DDL,EDI, inventory control and

logistics.

. Implementation of an ERP system to realize increased effiencies in

lean manufacturing and jit scheduling.

. Assembled a group of cohesive yet diversified group to work in the

shipping and receiving area.

. Increased customer satisfaction by achieving a one hundred percent on

time delivery rating with Ford,GM and DCX.

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