Customer Service Representative

Charity Spencer

Owaneco, IL

*************@*******.*** - 217-***-****

WORK EXPERIENCE

Assistant Manager/Customer Service Representative

WalMart, Inc - Shelbyville, IL - July 2003 to August 2014

Responsibilities

Organizational skills, hiring/firing, scheduling, state regulatory compliance, customer support, inventory,

training, trouble-shooting, event planning, ordering, vendor relations, merchandising, new concept

implementation.

Accomplishments

I initiated a program to help increase recycling and cut overhead expenses.

I was the lead in a campaign for CMN (Children's Miracle Network) that raised the highest amount of funds

to our local children's hospital at that time.

I could think outside of the box and implement new concepts for merchandising.

Skills Used

Daily training, scheduling for more than a hundred associates, state regulatory compliance, customer support,

inventory management, merchandising, event planning, associate relations, trouble-shooting.

EDUCATION

Diploma in General

Lanphier High School - Springfield, IL

1983 to 1987

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