Senior Project Manager

Kathie Hamel

*** ***** ***** *******, ** M*M *L* ******.*.*****@*****.*** 416-***-**** LinkedIn

Profile

Senior IT Professional with 20+ years’ experience delivering high profile global transactions enabling business

transformation, process standardization, IT service enhancements and successful corporate divestments. Expertise in

project management methodologies from feasibility to implementation, a broad range of infrastructure, technologies /

applications (desktop to ERP) and core business processes. A pragmatic results oriented leader of large and diverse

global teams, with proven abilities to apply project management best practices and effectively manage risk, cost, and

schedule. Demonstrated abilities to influence with / without direct authority, manage complex organizational relationships

and gain the confidence and support of high-profile and challenging clients. Strong project management skills well

complimented with a variety of Managerial / Supervisory assignments within various IT service delivery organizations.

Professional Experience

ExxonMobil

Senior Program Manager 2011 – 2014 (Business Transformation / Divestiture Portfolio)

Project Manager for a multifaceted divestment of Downstream assets, encompassing 7 countries, 200+ retail stations, 10

distribution terminals (including joint ventures), 1 refinery, aviation & marine operations plus all associated employees.

In conjunction with the Buyer and Seller, performed asset evaluation, developed business requirements including

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scope of key application transition / replacement with appropriate business process & change management

strategy, risk mitigation plans, testing processes and integrated cutover plans.

Developed, managed and stewarded to Senior VPs (buyer & seller) financial models

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Developed and adhered to project schedule through full lifecycle (feasibility to implementation)

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Assessed current infrastructure / network / desktop environment and developed cutover plans to buyer

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Led a globally dispersed project team through 2 offshore buyer transition phases resulting in complete

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transparency to the customer ultimately exceeding buyer and seller expectations

Delivered project on time and 7% under approved budget.

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Project Manager for a large and complex divestment of Chemical assets, encompassing 9 countries in 3 continents, 5

manufacturing plants, 2 Head Offices (Europe & US), owned and 3rd party warehouses and a workforce of 1500

employees. Hand selected to rescue the high-profile at risk project requiring the necessary leadership, experience and

perseverance to ensure timely closure of the transaction.

In an environment typified by continuous change of scope and schedule, maintained the focus of a cross-

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functional and globally dispersed IT team of over 150 employees / contractors, on the critical path deliverables,

consistently meeting schedule and budget.

Developed, managed and stewarded economic models for Buyer & Seller

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Revamped testing approach, organization structure and governance to enable ownership and alignment with the

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business. Secured necessary IT and Business resources and managed the testing activities, identifying and

resolving key start-up issues prior to buyer transition.

Assumed leadership role during start-up, coordinating performance and problem management activities to

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resolution. All contractual obligations were met within 2 weeks of start-up.

Provided leadership and day to day direction to other project managers (both for the buyer and seller) for key

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tracks such as Infrastructure; build out of new datacenter for buyer, Applications; implementation of 3 new SAP

systems, Business Warehouse, HRIS, etc ensuring a fully operational business at change-in-control.

Ensured delivery of $17M project in 9 months, 10% under budget.

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Project Manager for 2 key initiatives of ExxonMobil’s Procurement department. Determined scope, strategic fit and overall

economics, enabling the business to advance their vision of a fully integrated, supplier connected, paperless environment.

Complex initiatives with significant dependencies on active projects necessitating continuous internal alignment, as well

as a heavy reliance on 3rd party products & services (SAP, Ariba).

Partnered with the Business to develop requirements, critical deliverables, economics and resulting benefits

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Completed feasibility study and confirmed alignment of “to be” business processes with vendor capabilities.

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Delivered in-depth assessment of unique in-country requirements driving changes to core business system and /

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or processes.

Managed 3rd party vendors to schedule and cost commitments.

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Senior Program Manager 2008 – 2011 (Technology & Application Portfolio

Program Manager for a $50M suite of projects as part of a $500M Computing Environment OS Upgrade Program. Key

projects within the program included:

Application Rationalization: reduced the organization’s packaged application portfolio by 50% (4000 2000)

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resulting in multi-million dollars of annual savings related to licensing and support.

Application Packaging & Testing: upgrade / remediate, test and globally deploy 2000 applications to be utilized by

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~80k employees within the new operating environment.

Application Legacy Hosting: develop and implement a unique environment to support non compatible applications

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allowing the business additional time and budget to develop the --appropriate replacement strategy.

Digital Media Library: consolidation of ~5k physical media components into virtual library, eliminating physical

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storage requirements, shipping of media and desk side support for user installation.

Management and successful delivery of the program required:

Ability to manage in an environment with a high degree of inter-dependence with other projects in the program.

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Rapid understanding of existing business processes, development & implementation of numerous process

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improvements facilitating effective volume management of business system upgrades & testing. Management of a

globally dispersed team of 50 static (employee & contractor) and ~ 200 dynamic resources.

Effective use of a 3rd party off-shore application packaging factory; 75 resources dedicated to the account.

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Critical assessment, selection and management of $16M contract with 3rd Party vendors (Microsoft, IBM)

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ensuring performance, budget and schedule expectations were met.

Imperial Oil / ExxonMobil

Senior Project Manager 1995 – 2008

Managed a variety of projects for both Imperial Oil & ExxonMobil ranging in scope from business enablement to

infrastructure and applications. Some of the most significant accomplishments include:

Implementation of a 3rd party learning system (Exxonmobil’s first foray into “software as a service” (SaaS)) with

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initial use being mandatory CyberSecurity training for ~100k employees & business partners.

Implementing Fuels Marketing automated tank monitoring system across all IOL retail stations facilitating

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automatic fuel replenishment ensuring eliminating “run-outs”

Y2K mainframe software / application implementation - tested, remediated and / or upgraded 450+ software

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products / applications resulting in flawless "turn of the century" system performance.

Global Contract Management feasibility study and strategic recommendations to obtain internal efficiencies (FTE

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reduction) by consolidating global activities in a single "low cost" center and eliminating redundancy in

applications and key processes.

Various technology and application upgrade, replacement and/or retirement projects aligning with business

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partner’s strategic direction and vision for maintaining a competitive edge while significantly reducing costs

(license, infrastructure & support) to the organization.

2 phase Datacenter relocation (physical) and software standardization. 450 software components, coding updates

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to 10k unique JCL / PROCs, JES 2 -> JES3, CA7 -> OPC, new group policies & storage management processes

NT4 retirement; identified and isolated 5k desktops via multiple VLAN implementations across several continents

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to eliminate risk to the corporate network

Imperial Oil Head Office move from Toronto to Calgary; responsible for migrating all applications & data to a newly

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implemented local computing environment ensuring optimal system performance and complete transparency to

the end-user and external customer.

IT Manager 1994 – 2002

Interspersed with Project Management assignments, held a variety of IT line management positions within the Application

and Infrastructure organizations. Provided oversight to teams ranging in size between 10 – 30 FTE, some globally

dispersed. The scope of responsibilities included budgeting and stewardship, employee performance and career

development, vendor management, change management, security and controls and customer relationship management.

Senior Database Administrator 1989 – 1994

City of North York

Database Administrator 1987 – 1989

Education

PMP Certification in progress

Centennial College, Computer Science

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