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Maintenance Customer Service

Location:
Williamsport, PA
Salary:
30hr min
Posted:
February 17, 2015

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Resume:

Donald W. Nash

**** **. ** ***

Trout Run, PA ***71

Cell 570-***-****

Email: **************@*****.***

Summary of Qualifications

Personnel Supervision / Training / Evaluation

Systems Diagnostics / Preventative Maintenance / Repair

Equipment Maintenance / Preventative Maintenance

Inspection / Quality Control and Assurance

Read Schematics /

Workplace Safety / Security / Emergency Procedures

A professional with over 20 years of experience in the diagnostic, maintenance, repair and inspection of mechanical, electrical, electronic, hydraulic and pneumatic vehicles, equipment and systems

Over 20 years of experience in management of maintenance shop operations

An adept leader with expertise in personnel management and training, utilization of manpower and resources and OSHA procedures

Computer competence in software and hardware applications

Complied with the stringent regulations of governing agencies, including OSHA, DOT and EPA

A distinguished 20 year military career, maintained a Secret Security Clearance

Recipient of numerous awards for excellence in work performance

Technical and Equipment Expertise

Cummins ISX/ISB/Q engines

Drive Lines

Forklifts

Electrical / Electronics Systems

Pneumatic / Hydraulic Systems

Suspension / Steering Systems

Air Systems

Diesel / Electric Heaters

CFC 12 Refrigerant

Strengths / Qualifications

07 Cummins Certified

Class A CDL License

PA Safety Inspection License

International Engine Certified

Excellent Communicator

Trainer

Meets demanding deadlines

Leads by example

Superior Troubleshooting abilities

Motivated

Dedicated

Flexible

Donald Nash

Page 2

Work Experience

Apr-2013- Jul-2014 Precision Comp and Prod Shop Supervisor

Preventative Maintenance and repairs for fleet

Coordinate breakdown repairs

Ordering / Maintaining inventory of stock parts

Emergency road calls / repairs

Maintaining fleet maintenance records/SAP

Dot Inspections

Supervise / Manage shop mechanics and hands

Address / Complete issues to follow shop OSHA Regulations

Scheduling rotations of staff for on call duties

Company sold

Feb-2012-Apr2013 Cummins Power System Williamsport PA CSR

Open the new Branch

Order tools needed to open the Branch on time

Supervise / Manage shop mechanics

• Completed warranty repairs per instructed guidelines

Set up training for mechanics

Informed customers with status of repair

Trained on Q Engines and K 29

When Back to Oil and Gas Field

Oct-2010 Feb--2012 Warrior Energy Services, Williamsport PA Shop Supervisor

Preventative Maintenance and repairs for fleet of 50 + units

Coordinate breakdown repairs

Ordering / Maintaining inventory of stock parts

Emergency road calls / repairs

Maintaining fleet maintenance records

DOT Inspections

Supervise / Manage shop mechanics and hands

Address / Complete issues to follow shop OSHA Regulations

Scheduling rotations of staff for on call duties

Company sold

Mar-2003 -Oct- 2010 Five Star International, Williamsport PA Shop Foreman-Mechanic

Preventative Maintenance and repairs on Customer and Fleet vehicles

Engine repairs for International, Cummins ISB / ISM / ISX, Caterpillar, Workhorse

Completed warranty repairs per instructed guidelines

Troubleshoot and repair electrical systems, Anti-lock brake systems, standard brake systems,

Transmissions, differentials, and air conditioning systems

Completed PA and DOT inspections

Shop Foreman, overseen mechanics, customer service, service writing, warranty management, repair order

Invoicing and collection of funds

When to Oil and Gas Field

Mar-1983 –Mar- 2003 United States Army, Fort Bragg NC Vehicular Maintenance Supervisor

Supervised 25 mechanics and quality control technicians in the maintenance, repair, installation, inspection

of vehicles and power generation equipment daily

Diligently supervised, inspected and rectified maintenance procedures and shop safety violations

Utilized computer to maintain equipment maintenance statues, order supplies, repair parts and complete

Personnel records

Managed a $200,000 repair part, supply and tool inventory

Accomplishments:

Maintained a 97% readiness status

Automated the shop inventory system

Established guidelines for preventative maintenance procedures

Updated the Operational Procedure Manual for more efficient operations

Quality Control Manager, Shop Foreman – Fort Bragg, NC, Fort Carson, CO, Germany and Fort Dix, NJ

Led a team of five in diagnostic operations and interfacing with mechanics concerning vehicular maintenance

Supervised vehicular and equipment recovery operations in remote locations

Retired After 20 years

References:

Donald Zerbe

Precision Comp and Prod

SR Mechanic

Trout Run, Pa

570-***-****

Ralph Knarr

Precision drilling

Rentals

Trout Run, Pa

570-***-****

Cynthia Boroch

Cummins Power System

Office Manager

Williamsport, PA

570-***-****

Gordon Cohick

Five Star International

Service Manager

Williamsport, PA

570-***-****



Contact this candidate