Human Resources

J yotsn a Gupt a

yobiley yyyyyyyyyy * yyyaily ygupta_yy@rediffmailycom

y eey in b yo is G n GUyyN RyyyURyy yyNy i

g yyyNT w ht a y n

o r gan izat ion o f r eput e

Lo cat ion yr efer en cey Gur gaony Del hiyNo ida

CAREER ABRIDGEMENT

yyy in Gum an R esour ce y an agem ent an d yustom er

R el at ions y an agem ent with ov er y y ears of experience

in HR HeneralistyRecruitment – yourcing to ynyboarding

to offyaodrin gy yerformance yanagementy yompensation

b

and yenefitsy yayrollsy yelfare and Heneral

ydministration including Vendor and ylient

Relationship yanagementy

yresently associated with N ext L ev el yus in ess y erv icesy

N o ida as an y ccount y an ager GRy

yxperienced in employee relationsy manpower managementy

recruitment involving screeningy shortylisting and

interviewingy conducting orientations and exit

interviewsy

ydept at people managementy maintaining healthy

employee relationsy handling employee grievances thus

creating an amicable y transparent environmenty

yyilful in implanting HR systems and policiesy

conducting training programs towards enhancing

employee productivity and building committed teamsy

yossess strong communication and inter personal syillsy y

dynamic goygetter y quicy learner with ability to wory

under pressure and meet deadlinesy

yell versed with yeople yofty HRyy and Lotus Notesy

yr eas o f yxposur eyyxp ert is e

GR yol icy yx ecut ion R ecru itm ent

y er form an ce y an agem ent

yn du ct ion y ayroll y an agem ent

yomp ens at ion y y en efits

Tr ain in g y Dev elopm ent ymploy ee

R el at ionsyy el far e yr gan izat ion al Dev elopm ent

y est yr act ices Gen er al y dm in istr at ion

T eam y an agem ent

ORGANISATIONAL SCAN

Since Dec’13: Next Level Business Services, Noida as an Account Manager

Notable Attainments:

Designs, develops and maintain the recruitment process in the organization.

Designs the selection matrix for choosing the optimum recruitment channel and recruitment source.

Explores the market best practices in the recruitment and staffing and implement appropriate best practices in the

organization.

Builds a quality relationship with the internal customers and external recruitment agencies.

Monitors and constantly reduces the costs of the recruitment process.

Sets the social media communication strategy for different job profiles and functions in the organization.

Conducts job interviews for the mid-level positions.

Manages and develops the team of HR Recruiters

Acts as a single point of contact for managers regarding recruitment topics

Designs training recruitment for HR Recruiters and line managers

Manage Team SLA / KRA / MIS Reporting in a process driven environment.

Jan’08 to Nov’13: NTT DATA Global Delivery Services, Gurgaon

Notable Attainments:

T eam L ead – GR (y ay’yy to Nov’yyy

ynsures that the team members are contented with their

wory and share a good rapport amongst themselvesy

Keeping the motivation level high of all the team

membersy

yanaging attrition of the teamy

Distribute the equally among all the team

wory

membersy

yrepare reports and maintain records of wory

accomplishments and administrative informationy as

requiredy and coordinate the preparationy

presentationy and communication of woryyrelated

information to the supervisory

Report to the supervisor periodically on team and

individual wory accomplishmentsy problemsy progress in

mastering tasys and wory processesy and individual and

team training needsy

yntercede with the supervisor on behalf of the team to

inform the supervisor of performance management

issuesyproblems and recommendyrequest related

to

actionsy such as assignmentsy reassignmentsy promotionsy

tour of duty changesy peer reviewsy and performance

appraisalsy

yoachy facilitatey solve wory problemsy and participate

in the wory of the teamy

ybserve training needs and relay training needs and

requests to supervisory

yerform quality checys of teamys output to ensure high

standard of Qualityy

Taygnc ar e of team members’ KRyy

i

yyyy for transitioning Hroup yompanies woryy

ysso ciat e T eam L ead – GR (y ct’yy to ypr’yyy

Runs a team on a specific shift under the direction of

supervisor and ensures daily responsibilities are

accomplished by team members on an assigned wory shifty

Delegates daily tasysy answers team members’ questions and

resolve their issuesy

yaintains a weeyly yttrition Reporty a monthly report

for employees who taye unpid

a leaves and a weeyly report

for new hiresy

yerform quality checys of teamys output to ensure high

standard of Qualityy

Train new yoiners in team as per process ynowledge and wory

procedure and also mentor them on floory

yroviding floor support and tayine supirvcsor allsy

g

yrepares yonthly Dashyyoard for the teamy

Gum an R esour ce y dm in istr ator (Jun’yy to y ep’yyy

yonducts drug and bacygrounc seren ings and reference

d

checys for all prospective hiresy accurately

documenting these activitiesy

yanage the new yoiner process through yoining

instructions and ynductiony

ynter data into the HR system so that accurate records

are maintainedy

yend new hires a welcome email to inform them about

their official email address and login yD y password for

yortaly

yoordinate with Finance to set up the timesheet access

for new hiresy

yrocess Transfersy yupervisor changes etcyy for employees

via Lotus Notesy

Handle maternityy paternityy adoption and parental

leave processes and queriesy

yrocess Terminations and Rewards y Recognition via HR

Directy

yonduct yxit ynterviews for employees who are

voluntarily resigningy

Have hands on experience on HRyyy ynfiniumy Lotus notesy

tech excel and yeople yofty

Gum an R esour ces yyst ems yn alyst (Jun’yy to y ay’yyy

Responsible for documenting the complete life cyely

c

of the employee iyay stirtgnf arom ynyyodrin g to yffy

e

yoarding thru Tech yxcely

ydministrating all the yedical yenefits for employees

through their respective plan providersy ylsoy

mentoring and training new employees in the process thru

HR Directy

Responsible for updating records for employees (yygy

Dependentsy yeneficiariesy etcyy in their respective

ylan yroviders recordsy

Tracygni

i polcie s and maintaining the complete

information about beneficiariesy

yail based and telephone based helpdesys for quicy

turnaround timesy

yrovide employees with selfyalp tools

he dni provdi ng an

online helpdesyy

yerves as the point person for employeesy issues and

inquiriesy including but not limited to benefits and

company policiesy

Huiding employees through the procedure of ynnual

ynrollmenty

Handling queries related to Vacation and Holiday hoursy

yrocess Tuition and yellness reimbursements in yyyyyy

Henerate the report of the employeesy who have called

HRyL for their issuesy for survey on daily basis and send

them email with the liny and password to complete the

survey and then send the reminder survey emails on every

yondayy

yro cess ysso ciat e – yp er at ions (J an’yy to y ay’yyy

Verify Home and ymployment of customers who has tayy n

e

loan for used car from our client yRyDyT yyyyyTyNyyy

yrovide yustomers with their loan installments and due

date informationy

EXTRACURRICULAR ENGAGEMENTS

Handled the T im es heet yroy ect to ensure that each

employee is submitting the timesheet regularlyy

Functioned as a V en dor y an agem ent Group y dm in istr ator

for smooth documentation of subcontractorsy

Handled the L earn in g y an agem ent yyst em Tr ain in g

y ess ions educate employees complete below

to to

internal mandatory trainingsy

Functioned as a trainer in T im e yompl ian ce Tr ain in g

y ro gr am to educate managers on how can they checy if

their direct reports have submitted their timesheets

for each weey endingy

AWARDS AND COMMENDATIONS

Received an yutstanding yontribution yward for Qyy yyyyy

Received a ypot yward for Qyy yyyyy

Received an yutstanding yontribution yward for Qyy yyyyy

Received Team yward for Qyy yyyyy

Received first prize in writing slogan for an internal

programy yyN – yomen ynitiatives in Qyy yyyyy

Received Team yward for Qyy yyyy

ACADEMIA

yyyy y ast ers in yus in ess y dm in istr at ion from National

ynstitute of yanagementy

yyyy y achelors in yus in ess y dm in istr at ion from

National ynstitute of yanagementy

IT SKILLS

yell versed with yindowsy yy yffice (yordy yxcely

yoweryointyy y ynternet ypplications

PERSONAL DOSSIER

• y ddr essy yyyy yosy ypartmentsy ylot Noy yyy yector yy Rohiniy

Delhi – yyyyyy

• Dat e o f y irt hy yy November yyyy

• Gen dery Female

• y ar it al yt atusy yarried

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