Vivian L. Chavez, 239-***-****, ************@*****.***
To associate with an organization that demands and rewards excellence while providing long term
opportunities for advancement and personal growth.
Experience
H and R Block (Seasonal/Pre-Season) Fort Myers, FL 33913 11/2010–6/2014 (4 Seasons)
Office Manager/Tax Advisor
Managed NEW office of five employees, processed daily deposits/reports, payroll,
schedules
IRS/HRB Compliant Office
Marketing agenda included Second Look in/around local area-Excel
Met and exceeded Office Targets of Paid Tax Returns by 20%
Certified Tax Advisor 1, Required Continued Tax Law Education-100 hrs+
H and R Block (Seasonal/Pre-Season) Santa Monica, CA 90403 11/2006-07/2010 (4 Seasons)
Tax Associate
Entered data on necessary Forms/Schedules in order to submit Federal/California/New
York State tax returns for clients
Promote/sold H and R Block Products-Second Look, Peace of Mind, Emerald Card
Processed clients payments/prepared bank deposits
Maintained office supplies
Highest Tax Return Fee Paid, Required Continued Tax Law Education-86 hrs+
Access Hospitality Resources Mar Vista, CA 90066 10/2005-1/2010
Customer Service/Sales Support
Prepared quotations/purchase orders for customers of different manufacturer/vendors
represented by Access Hospitality Resource
Reviewed purchase orders before processing and/or faxed to the manufacturer
Followed-up status of each purchase order, payments and credit applications
Confirm delivery dates of completed purchase orders
Updated clients/customer information-Excel Spreadsheet
Mailed out brochures, catalogs, upholstery cards and samples to clients/customers
Inventoried manufacturer/vendors brochures, catalogs and samples
Maintain/purchase office supplies-
Skills: Trained on HRB Tax Program-TPS, BLOCKWORKS and POS, Proficient in Microsoft
Word, Excel and Power Point, 10-key calculator
Education: Certified Tax Advisor, 100 Credits, H and R Block, Fort Myers, FL 33913
Bachelors Business/Accounting, 80 Credits, University of Phoenix, Culver City, CA 90230
Adult High School Diploma, Three Rivers Community College, Grants Pass, OR 97526