Relationship Manager, Business Development, Sales

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SYED MUHAMMAD ARIF ABBASI

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PROFILE SUMMARY

Qualified management professional with over 14 years of experience across

different product spheres. Relationship-development expertise that

compliments the ability to aggressively build solid client base and drive

revenue growth. Highly competitive self-starter, who is organized,

disciplined and goal oriented, looking for a position to utilize my

proficiency & experience in a well reputed organization.

Personality Strengths

. High degree of self-discipline and motivation.

. Strong leadership skills with ability to take initiatives,

Strategic planning, manage risks & solve problems.

. Multitasking, excellent negotiation &interpersonal skills.

. Excellent communication & organizational skills

. Can ensure maximum productivity along with maintaining a

friendly and growth promoting team spirit.

. Ability to work as a team member towards development and

progress in strengthening the long-term business prospects of

the organization.

. Ambitious to be a part of a growth orientation by being long-

term asset to the company.

. Ability to learn and adapt working conditions.

. Ability to put long hours with minimum need for supervision.

KEY SPECIALITIES

. Overall Understanding of Retail Business Strategy.

. Strategic & Tactical Sales & Marketing Planning.

. System & Policy Development & Implementation

. Relationship Management, Key Account & Corporate Sales

Management

. Market Identification/ Penetration

PROFESSIONAL EXPERIENCE

BARCLAYS BANK, DUBAI-UAE JULY 2007

to Date

Relationship Manager - Retail Business 2010 - 2014

Managed all aspects of Multiproduct sales & marketing, sales strategy,

policy management, lead generation, collateral development and Cross sell

products. Managed up to 15 staff and reported to AVP Sales & Business Head.

. Handling sales team.

. Maintain corporate customer relationship.

. Staff recruitment, training & performance management.

. Plan the marketing strategy to road-map the business focus.

. Develop and maintain strong working relations with all corporate

clients at key levels to optimize the utilization of approved

facilities.

. Collect market information/data to recommend and assist the

department head to formulate business development strategies.

Portfolio & Retention Management

. Successfully increased Cards CIF by 70% by meeting BT, Cash on Call,

Easy Buys, Credit Sheild Insurance & Supplementary Cards targets.

. Monitored and managed cards attrition rate below 15%. Managed to

convert 30% NUNP customers through customer education of benefits and

retail spending offers every quarter.

Assistant Team Leader (Retail Business)

2007 - 2010

Selling, Build, Managed & motivated a team of 10 executives for assigned

targets/ productivity of 15 cards.

RAKBANK DUBAI, UAE

2004 - 2007

Senior Relationship Officer- Multi Products (Retail Business)

Job responsibilities

. Marketing, promotion, development & execution of multi-national

financial products.

. Customer acquisition and retention, Client relationship management.

. Servicing existing client

. Financial consultancy

. Creating product awareness

. Developing new client base

. Providing guidance & leading new colleagues.

. Ultimately enhancing the brand image of the company in the market.

CITIBANK, NEWDELHI, INDIA

2000 - 2004

TEAM MANAGER (Retail Business)

Job responsibility

. Marketing and sales multi products of the bank

. Handle to the Standard Chartered bank sales team

. Market research, strategy development and execution.

. Facilitating the team to achieve sales target

Academic Qualification.

. Master in Arts ( M.A. ECONOMICS- 2000)

. Bachelor in Arts (B.A. ECONOMICS - 1998)

Personal information

Date of Birth : 3rd Feb.1978

Marital Status : Married

Languages Known : English, Urdu, and Hindi

References

Can be furnished upon request.

(SYED MOHAMMED ARIF ABBASI)

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